By: Michelle
The following are some items that I would like to touch upon during training:
1. Counting tickets: ensure that you are counting all tickets in the bag and correctly documenting the amounts on the float sheet. When you run low on tickets, contact an IC, or SS to bring you more. Do so before you completely run out. DO NOT swap tickets between green and red. The tickets for each till are to stay separate.
2. PRESTO: the PRESTO cards are counted in the final rec for the day for reds till only. When working red you can still count the total cards at the beginning and end of your shift but as PRESTO cards are added throughout the day you will not be documenting this on your float sheet. This will be documented on red's float sheet only.
3. Adding tickets: whenever an IC or SS adds tickets to your float sheet they will write the amount that they have given you and initial beside said amount. Only managers can add tickets to your float sheet and ticket binder. You will confirm the ticket amount given to you and then input them into your binder.
4. HSR bus pass replacement: Compass will be re-issuing the HSR bus passes.
Great we have mostly same points il add whatever extra i have and will let Alessia know.
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