September 28, 2016:
Things I Did:
Homecoming Expo
- I found a board that we can use for "Now on sale at compass" its in the storage closet and I can get it tomorrow
- Created a schedule for the day with us and the CSR's
Desk:
- I answered all the emails remaining in the general compass email
- Cleaned up the issues with moneris
- Put a lot of stickers on coffee sleeves
Updates:
- We may potentially start selling homecoming football tickets again, Debbie and I are trying to coordinate the best way possible to do this with ath and rec
Things To Do:
- teach me how to do about updating the powerpoint tomorrow :)
Wednesday, September 28, 2016
September 28, 2016:
Things I Did:
Customer Appreciation Week:
*Put the candy and hot chocolate in the cupboard
*Put Compass stickers on all the hot chocolate packets
Display Boards:
*Finishing up decoration plans and made more stuff for the boards
*Should be ready to update them all Friday or Monday!!!!
HOCO Expo:
*Bring umbrellas and a cash pouch to sell them
*Advertise tickets we are selling
Things To Do:
HOCO Expo:
*Prep balloons, streamers, and advertising images/merch. for tickets
*Make an ASK US ANYTHING sign
Coffee Sleeves:
*Give stickers and sleeves to clerks
Boards:
*Make roads with construction paper
*Finish calendar for October board
-Sarah
Things I Did:
Customer Appreciation Week:
*Put the candy and hot chocolate in the cupboard
*Put Compass stickers on all the hot chocolate packets
Display Boards:
*Finishing up decoration plans and made more stuff for the boards
*Should be ready to update them all Friday or Monday!!!!
HOCO Expo:
*Bring umbrellas and a cash pouch to sell them
*Advertise tickets we are selling
Things To Do:
HOCO Expo:
*Prep balloons, streamers, and advertising images/merch. for tickets
*Make an ASK US ANYTHING sign
Coffee Sleeves:
*Give stickers and sleeves to clerks
Boards:
*Make roads with construction paper
*Finish calendar for October board
-Sarah
Tuesday, September 27, 2016
September 27, 2016:
Things I did:
- finished reconciling the homecoming football tickets (cheque will be ready on monday, their copy of the contract plus the extra 2 damaged tickets are in the top drawer of side filing cabinet)
- had to submit an internal PO to accounting for the CA candy and get the debit card for Debbie
- wrote on physical calendar the date reminders to post on facebook and twitter about hours for reading week
Things I did:
- finished reconciling the homecoming football tickets (cheque will be ready on monday, their copy of the contract plus the extra 2 damaged tickets are in the top drawer of side filing cabinet)
- started a binder for our completed ticket contracts!
- updated the RMS and website to no longer advertise for homecoming game tickets
- had to submit an internal PO to accounting for the CA candy and get the debit card for Debbie
- wrote on physical calendar the date reminders to post on facebook and twitter about hours for reading week
September 27, 2016:
Meeting Notes:
Things to relay to CSR's:
*Staff not putting the TV on, need to make steps of this and post it on the comm. journal
*Switching tickets between red and green tills without managers... they should try not to do this but if they do need to, have them make not of this on the float sheet (ex. - x amount of tickets; + x amount of tickets)
*I will make a comm post to them about these things
*PRESTO load fees need to be added properly. Remember to take off the $0.25 overdraft fee to charge them the proper amount (ex. they want to load $20.00 onto their PRESTO, you see they have a $0.25 overdraft fee, so charge them $19.75). Always type in the correct number to the RMS system!
Outreach to be done:
*Debbie wants us to really push the advertising contract on services and clubs to generate revenue
*Example targets are: student and health services, upcoming events (internal and external)
*We are to contact clubs and groups about CW group tickets to push those
*Talk to Al Legault about future events and such and selling their tickets
*Ask societies about their formals and selling/advertising it for them!
Boards:
*Should be changed frequently to recreate attention towards them
*(I am working on creating things for the boards and will update them as soon as I have this all ready for display)
*Debbie wants us to look at better alternatives for displaying (to move beyond the whiteboards. If you have any ideas let me know and we can discuss this further!
*For the time being we need to make sure the whiteboards are always updated and changed
*Things should not be wordy at all, just colourful and to the point
Things to advertise:
*Fall reading week - use Compass to get home for reading week/thanksgiving
*Customer appreciation week
*Umbrella's - hang them
Hours of Operation Changes:
*Fall reading week hours need to be advertised on facebook, twitter, and our website
*Not open on Saturdays or the Monday holiday
*8:45-5:15
*Closed for lunch (12:30-1:30)
Kensington Lock:
*Test them and see what they work with!
*The cords are downstairs
Centre Pelican drawer:
*We need to pick a location for this AND the Kensington lock cords!
Shift Supervisor -Keep them in the loop:
*Keep them updated on ticket sales, events, and more
*They didn't know about customer appreciation week and Debbie said we should always keep them in the loop!
Debbie:
*She will be gone from September 30 - Oct 16
*Go to John McGowan or Pauline for help if needed
Things I Did:
CSR Stufft:
*I made a comm. post of the topics we touched base on in the meeting (that are listed above)
*Had Julia update the whiteboard
Managers - Float Sheet:
*Whenever we add tickets or make big change/refunds we really have to make note of it on the corresponding till/shift's float sheet so it makes the rec. process a lot easier (they will not have to waste time figuring out where things went)
Outreach:
*Contacted all faculties in regards to their formals to gather information and sent the ticket contract and advertising contract to maybe gather some ticket sales and advertising revenue
*Contacted majority of the clubs at McMaster about CW group tickets!
Boards:
*Worked on stuff to put on the boards
Update on Hours:
*Updated on the MSU Compass website
*Posted information on Facebook information section
Slide Show:
*Made and posted slide for Donovan CORE Entertainment Event
*Made and posted slide for Fall Reading Week hours!
Umbrella:
*Hung one for display!
CSR Computer:
*Set up all icons and stuff for CSR's to access properly they asked me to help since only one had all the websites and such for them!
*They had a ton of emails so I am getting them to get on that and having them forward things they cant answer to us since we do not want wrong information getting out!
*Some of the emails they sent us we will need to look into on the manage.tickit site
Things to be done:
Boards:
*Need to finish making pieces for them
*Maybe purchase more decoration for them???***
*Research whiteboard replacement ideas
Reading Week Hours:
*Posts on Facebook and Twitter need to be made on October 4th and again on October 7
*We should post about utilizing Compass to get home for Thanksgiving/Reading Week sometime next week
Research:
*On Kensington locks
*On alternative advertising/board ideas better than the whiteboards to go better with the organized new desk
Outreach:
*Email Al and other MSU services in regards to advertising and selling/promoting tickets/events
Football Tickets:
*Need to be reconciled!
-Sarah
Meeting Notes:
Things to relay to CSR's:
*Staff not putting the TV on, need to make steps of this and post it on the comm. journal
*Switching tickets between red and green tills without managers... they should try not to do this but if they do need to, have them make not of this on the float sheet (ex. - x amount of tickets; + x amount of tickets)
*I will make a comm post to them about these things
*PRESTO load fees need to be added properly. Remember to take off the $0.25 overdraft fee to charge them the proper amount (ex. they want to load $20.00 onto their PRESTO, you see they have a $0.25 overdraft fee, so charge them $19.75). Always type in the correct number to the RMS system!
Outreach to be done:
*Debbie wants us to really push the advertising contract on services and clubs to generate revenue
*Example targets are: student and health services, upcoming events (internal and external)
*We are to contact clubs and groups about CW group tickets to push those
*Talk to Al Legault about future events and such and selling their tickets
*Ask societies about their formals and selling/advertising it for them!
Boards:
*Should be changed frequently to recreate attention towards them
*(I am working on creating things for the boards and will update them as soon as I have this all ready for display)
*Debbie wants us to look at better alternatives for displaying (to move beyond the whiteboards. If you have any ideas let me know and we can discuss this further!
*For the time being we need to make sure the whiteboards are always updated and changed
*Things should not be wordy at all, just colourful and to the point
Things to advertise:
*Fall reading week - use Compass to get home for reading week/thanksgiving
*Customer appreciation week
*Umbrella's - hang them
Hours of Operation Changes:
*Fall reading week hours need to be advertised on facebook, twitter, and our website
*Not open on Saturdays or the Monday holiday
*8:45-5:15
*Closed for lunch (12:30-1:30)
Kensington Lock:
*Test them and see what they work with!
*The cords are downstairs
Centre Pelican drawer:
*We need to pick a location for this AND the Kensington lock cords!
Shift Supervisor -Keep them in the loop:
*Keep them updated on ticket sales, events, and more
*They didn't know about customer appreciation week and Debbie said we should always keep them in the loop!
Debbie:
*She will be gone from September 30 - Oct 16
*Go to John McGowan or Pauline for help if needed
Things I Did:
CSR Stufft:
*I made a comm. post of the topics we touched base on in the meeting (that are listed above)
*Had Julia update the whiteboard
Managers - Float Sheet:
*Whenever we add tickets or make big change/refunds we really have to make note of it on the corresponding till/shift's float sheet so it makes the rec. process a lot easier (they will not have to waste time figuring out where things went)
Outreach:
*Contacted all faculties in regards to their formals to gather information and sent the ticket contract and advertising contract to maybe gather some ticket sales and advertising revenue
*Contacted majority of the clubs at McMaster about CW group tickets!
Boards:
*Worked on stuff to put on the boards
Update on Hours:
*Updated on the MSU Compass website
*Posted information on Facebook information section
Slide Show:
*Made and posted slide for Donovan CORE Entertainment Event
*Made and posted slide for Fall Reading Week hours!
Umbrella:
*Hung one for display!
CSR Computer:
*Set up all icons and stuff for CSR's to access properly they asked me to help since only one had all the websites and such for them!
*They had a ton of emails so I am getting them to get on that and having them forward things they cant answer to us since we do not want wrong information getting out!
*Some of the emails they sent us we will need to look into on the manage.tickit site
Things to be done:
Boards:
*Need to finish making pieces for them
*Maybe purchase more decoration for them???***
*Research whiteboard replacement ideas
Reading Week Hours:
*Posts on Facebook and Twitter need to be made on October 4th and again on October 7
*We should post about utilizing Compass to get home for Thanksgiving/Reading Week sometime next week
Research:
*On Kensington locks
*On alternative advertising/board ideas better than the whiteboards to go better with the organized new desk
Outreach:
*Email Al and other MSU services in regards to advertising and selling/promoting tickets/events
Football Tickets:
*Need to be reconciled!
-Sarah
September 27, 2016:
Meeting Notes:
Things to relay to CSR's:
*Staff not putting the TV on, need to make steps of this and post it on the comm. journal
*Switching tickets between red and green tills without managers... they should try not to do this but if they do need to, have them make not of this on the float sheet (ex. - x amount of tickets; + x amount of tickets)
*I will make a comm post to them about these things
*PRESTO load fees need to be added properly. Remember to take off the $0.25 overdraft fee to charge them the proper amount (ex. they want to load $20.00 onto their PRESTO, you see they have a $0.25 overdraft fee, so charge them $19.75). Always type in the correct number to the RMS system!
Outreach to be done:
*Debbie wants us to really push the advertising contract on services and clubs to generate revenue
*Example targets are: student and health services, upcoming events (internal and external)
*We are to contact clubs and groups about CW group tickets to push those
*Talk to Al Legault about future events and such and selling their tickets
*Ask societies about their formals and selling/advertising it for them!
Boards:
*Should be changed frequently to recreate attention towards them
*(I am working on creating things for the boards and will update them as soon as I have this all ready for display)
*Debbie wants us to look at better alternatives for displaying (to move beyond the whiteboards. If you have any ideas let me know and we can discuss this further!
*For the time being we need to make sure the whiteboards are always updated and changed
*Things should not be wordy at all, just colourful and to the point
Things to advertise:
*Fall reading week - use Compass to get home for reading week/thanksgiving
*Customer appreciation week
*Umbrella's - hang them
Hours of Operation Changes:
*Fall reading week hours need to be advertised on facebook, twitter, and our website
*Not open on Saturdays or the Monday holiday
*8:45-5:15
*Closed for lunch (12:30-1:30)
Kensington Lock:
*Test them and see what they work with!
*The cords are downstairs
Centre Pelican drawer:
*We need to pick a location for this AND the Kensington lock cords!
Shift Supervisor -Keep them in the loop:
*Keep them updated on ticket sales, events, and more
*They didn't know about customer appreciation week and Debbie said we should always keep them in the loop!
Debbie:
*She will be gone from September 30 - Oct 16
*Go to John McGowan or Pauline for help if needed
Things I Did:
CSR Stufft:
*I made a comm. post of the topics we touched base on in the meeting (that are listed above)
*Had Julia update the whiteboard
Managers - Float Sheet:
*Whenever we add tickets or make big change/refunds we really have to make note of it on the corresponding till/shift's float sheet so it makes the rec. process a lot easier (they will not have to waste time figuring out where things went)
Outreach:
*Contacted all faculties in regards to their formals to gather information and sent the ticket contract and advertising contract to maybe gather some ticket sales and advertising revenue
*Contacted majority of the clubs at McMaster about CW group tickets!
Boards:
*Worked on stuff to put on the boards
Update on Hours:
*Updated on the MSU Compass website
*Posted information on Facebook information section
Slide Show:
*Made and posted slide for Donovan CORE Entertainment Event
*Made and posted slide for Fall Reading Week hours!
Umbrella:
*Hung one for display!
Things to be done:
Boards:
*Need to finish making pieces for them
*Maybe purchase more decoration for them???***
*Research whiteboard replacement ideas
Reading Week Hours:
*Posts on Facebook and Twitter need to be made on October 4th and again on October 7
*We should post about utilizing Compass to get home for Thanksgiving/Reading Week sometime next week
Research:
*On Kensington locks
*On alternative advertising/board ideas better than the whiteboards to go better with the organized new desk
Outreach:
*Email Al and other MSU services in regards to advertising and selling/promoting tickets/events
-Sarah
Meeting Notes:
Things to relay to CSR's:
*Staff not putting the TV on, need to make steps of this and post it on the comm. journal
*Switching tickets between red and green tills without managers... they should try not to do this but if they do need to, have them make not of this on the float sheet (ex. - x amount of tickets; + x amount of tickets)
*I will make a comm post to them about these things
*PRESTO load fees need to be added properly. Remember to take off the $0.25 overdraft fee to charge them the proper amount (ex. they want to load $20.00 onto their PRESTO, you see they have a $0.25 overdraft fee, so charge them $19.75). Always type in the correct number to the RMS system!
Outreach to be done:
*Debbie wants us to really push the advertising contract on services and clubs to generate revenue
*Example targets are: student and health services, upcoming events (internal and external)
*We are to contact clubs and groups about CW group tickets to push those
*Talk to Al Legault about future events and such and selling their tickets
*Ask societies about their formals and selling/advertising it for them!
Boards:
*Should be changed frequently to recreate attention towards them
*(I am working on creating things for the boards and will update them as soon as I have this all ready for display)
*Debbie wants us to look at better alternatives for displaying (to move beyond the whiteboards. If you have any ideas let me know and we can discuss this further!
*For the time being we need to make sure the whiteboards are always updated and changed
*Things should not be wordy at all, just colourful and to the point
Things to advertise:
*Fall reading week - use Compass to get home for reading week/thanksgiving
*Customer appreciation week
*Umbrella's - hang them
Hours of Operation Changes:
*Fall reading week hours need to be advertised on facebook, twitter, and our website
*Not open on Saturdays or the Monday holiday
*8:45-5:15
*Closed for lunch (12:30-1:30)
Kensington Lock:
*Test them and see what they work with!
*The cords are downstairs
Centre Pelican drawer:
*We need to pick a location for this AND the Kensington lock cords!
Shift Supervisor -Keep them in the loop:
*Keep them updated on ticket sales, events, and more
*They didn't know about customer appreciation week and Debbie said we should always keep them in the loop!
Debbie:
*She will be gone from September 30 - Oct 16
*Go to John McGowan or Pauline for help if needed
Things I Did:
CSR Stufft:
*I made a comm. post of the topics we touched base on in the meeting (that are listed above)
*Had Julia update the whiteboard
Managers - Float Sheet:
*Whenever we add tickets or make big change/refunds we really have to make note of it on the corresponding till/shift's float sheet so it makes the rec. process a lot easier (they will not have to waste time figuring out where things went)
Outreach:
*Contacted all faculties in regards to their formals to gather information and sent the ticket contract and advertising contract to maybe gather some ticket sales and advertising revenue
*Contacted majority of the clubs at McMaster about CW group tickets!
Boards:
*Worked on stuff to put on the boards
Update on Hours:
*Updated on the MSU Compass website
*Posted information on Facebook information section
Slide Show:
*Made and posted slide for Donovan CORE Entertainment Event
*Made and posted slide for Fall Reading Week hours!
Umbrella:
*Hung one for display!
Things to be done:
Boards:
*Need to finish making pieces for them
*Maybe purchase more decoration for them???***
*Research whiteboard replacement ideas
Reading Week Hours:
*Posts on Facebook and Twitter need to be made on October 4th and again on October 7
*We should post about utilizing Compass to get home for Thanksgiving/Reading Week sometime next week
Research:
*On Kensington locks
*On alternative advertising/board ideas better than the whiteboards to go better with the organized new desk
Outreach:
*Email Al and other MSU services in regards to advertising and selling/promoting tickets/events
-Sarah
Monday, September 26, 2016
September 26, 2016:
Things I Did:
- Found the jeopardy board in the storage room and brought it up to the desk. I looked through all the questions and had to alter/change 3 of them so I did that and printed new ones and put them in so the board is ready to go unless you would like to add anything to it!
- Edited and submitted the Po for our CA week candy and hot chocolate (waiting for PO approval and number)
- Updated the website (got rid of the hoco concert ticket post and updated bulldogs post with more recent info)
Updates:
- Spoke to Debbie about costumer appreciation week, she is going to try to make it out to Costco
and if not she will let us know and we will have to go pick up the stuff at fortinos or wherever we can
- She also inquired about what exactly we were doing for CA week and I told her the following:
- ****We are selling Guest Tickets at Compass until sold out, they have 200 tickets left so we are selling guest concert packages this week!!!!!
Things I Did:
- Found the jeopardy board in the storage room and brought it up to the desk. I looked through all the questions and had to alter/change 3 of them so I did that and printed new ones and put them in so the board is ready to go unless you would like to add anything to it!
- Edited and submitted the Po for our CA week candy and hot chocolate (waiting for PO approval and number)
- Updated the website (got rid of the hoco concert ticket post and updated bulldogs post with more recent info)
Updates:
- Spoke to Debbie about costumer appreciation week, she is going to try to make it out to Costco
and if not she will let us know and we will have to go pick up the stuff at fortinos or wherever we can
- She also inquired about what exactly we were doing for CA week and I told her the following:
- Cut outs with messages from CSR's (these need to be made asap)
- Handing out hot chocolate packages and candy
- Coffee sleeves
- Possible a compass swag give away raffle (could be done online by sharing a post or retweeting a tweet)
- ****We are selling Guest Tickets at Compass until sold out, they have 200 tickets left so we are selling guest concert packages this week!!!!!
Friday, September 23, 2016
Friday Sept 23 2016
Things I did:
* picked up more bus passes and restocked the desk and the safe
* almost finished with the core entertainment agreement, everything except the power point is done
* picked up coffee stickers and put them at the desk downstairs for CSR's to do tonight and tomorrow (will bring up half on monday for clerks when I am here in the morning)
* standing PO for coffee stickers was done for payment and the forms are filed away in the back cabinet
- Kristina
Things I did:
* picked up more bus passes and restocked the desk and the safe
* almost finished with the core entertainment agreement, everything except the power point is done
* picked up coffee stickers and put them at the desk downstairs for CSR's to do tonight and tomorrow (will bring up half on monday for clerks when I am here in the morning)
* standing PO for coffee stickers was done for payment and the forms are filed away in the back cabinet
- Kristina
September 23, 2016:
Things I Did:
Subject:
*Information to relay
*Important information to note
Things to be done:
Subject:
*Information to relay
-Your Name (at the very end)
____________________________________________________________________________
Hello Kristina, I hope you have a lovely Friday!
*NOTE: Debbie will not be coming in today (see Facebook post for a man coming in for downstairs desk keys)
Things I Did:
Blog Post Organization:
*So my OCD is coming out and I was hoping we could organize our posts on this blog
*Please see above for post template (above the solid line)
*You post text is in orange right now (please feel free to change it to any preferred colour)
*My posts will be in purple text
*Can we date the top of the post and highlight it in pink? (see above??)
PO for Halloween Candy/Hot Chocolate:
*I made the PO and saved it in our MSU Share PO folder
*Sent to Debbie for her to check and to see if she can make a trip to Costco as we will get more for our money there will get stuff in bulk
Coffee Sleeve Stickers:
*I emailed Leslie about when we can pick up the stickers (still waiting for a response)
HOCO Concert Guest/Undergrad Confused Customer:
*Alannah Box
*boxar@mcmaster.ca
*Student ID: 1434167
*Kristina, I emailed her the steps of the process I did for another individual
*She must pay for a guest ticket in FULL by us
*The MSU then will refund her for the ONE undergrad ticket
*We cannot refund her as she paid under the MSU account, not ours (and if we refunded her our accounts would be off)
*Once she pays in full she should let us know and show us the receipts/proof
*Then we contact Ryan to issue the refund from his end
Core Entertainment:
*Put it on the MSU website Compass calendar
*Made an RMS code
*Put tickets out in the RED folder but NOT THE GREEN
Things to be done:
Pick up stickers:
*When Leslie emails (if you are in and working) please pick up the coffee sleeve stickers
*Leave half downstairs and half upstiars (for CSR's and office clerks to work on)
-Sarah
Things I Did:
Subject:
*Information to relay
*Important information to note
Things to be done:
Subject:
*Information to relay
-Your Name (at the very end)
____________________________________________________________________________
Hello Kristina, I hope you have a lovely Friday!
*NOTE: Debbie will not be coming in today (see Facebook post for a man coming in for downstairs desk keys)
Things I Did:
Blog Post Organization:
*So my OCD is coming out and I was hoping we could organize our posts on this blog
*Please see above for post template (above the solid line)
*You post text is in orange right now (please feel free to change it to any preferred colour)
*My posts will be in purple text
*Can we date the top of the post and highlight it in pink? (see above??)
PO for Halloween Candy/Hot Chocolate:
*I made the PO and saved it in our MSU Share PO folder
*Sent to Debbie for her to check and to see if she can make a trip to Costco as we will get more for our money there will get stuff in bulk
Coffee Sleeve Stickers:
*I emailed Leslie about when we can pick up the stickers (still waiting for a response)
HOCO Concert Guest/Undergrad Confused Customer:
*Alannah Box
*boxar@mcmaster.ca
*Student ID: 1434167
*Kristina, I emailed her the steps of the process I did for another individual
*She must pay for a guest ticket in FULL by us
*The MSU then will refund her for the ONE undergrad ticket
*We cannot refund her as she paid under the MSU account, not ours (and if we refunded her our accounts would be off)
*Once she pays in full she should let us know and show us the receipts/proof
*Then we contact Ryan to issue the refund from his end
Core Entertainment:
*Put it on the MSU website Compass calendar
*Made an RMS code
*Put tickets out in the RED folder but NOT THE GREEN
Things to be done:
Pick up stickers:
*When Leslie emails (if you are in and working) please pick up the coffee sleeve stickers
*Leave half downstairs and half upstiars (for CSR's and office clerks to work on)
-Sarah
Wednesday, September 21, 2016
Quick Wednesday Post!
My shift was only 30 minutes because I had a last minute appointment
- I emailed Leslie to see if we could do a standing PO for the coffee sleeves because it looks like that's what they did last year. I will wait for her to reply and if she prefers the internal PO than we can do that tomorrow!
- Core Entertainment tickets are being dropped off tomorrow, I will make sure I am here and will take care of the contract and everything
RESPONSE TO YOUR POST:
HOCO Expo
-That makes sense, we will definitely plan for shifts for the table tomorrow!
Coffee Sleeves
-They sent an email, it only costs $135.00 !
Looking at the budget
-Yes, we will definitely have to get cheap stuff, and that should be no problem!
NEW TICKET AGREEMENT!!!!!!
-They emailed you back with FAQ and a slide (I printed the FAQ and left it on the desk for you; probably best if 1 person works on each ticket sale so steps do not get duplicated)
UPDATE:
Boards:
-I have been working on creating documents and such for the Go boards and stuff to make them look a lot better will hopefully have everything ready to switch them up by next week!
"Kensington Keys" for Ipads;
-Debbie wants us to do research for these and gather cost and by the end of the week if we can
Football Tickets:
-We got more of these!!!
-Moved them to the safe!
Tuesday, September 20, 2016
Things I did:
HOCO Expo
- In regards to the HOCO table, Marco from campus events has put our name down for a table on BSB field and didn't mention any costs associated with it
- by shifts I meant for the table that day (sorry) maybe starting at 10am for set up and then the event is from 11am-4pm and then take down as well afterwards
- when we are both in tomorrow I think it would be good to finalize our plan for this date and things we want to have advertised and promo to be given out as well as any additional raffles and such
- We can also reply to SWHAT tomorrow when we find out what times work for both of us
Coffee Sleeves
- Sorry for the confusion, Ozi had mentioned that she thought we got them from battlefield last year but underground works too
- I am waiting for a response regarding cost, hopefully it is around the same range as last year because we don't want to be going over budget
Looking at the budget
- advertising and promo budget we have around 1669.44
- this is not including the phone cases from ath and rec because they still have not sent us the invoice for them so we have not yet paid for them but something to keep in mind is will be approx $500
- with the purchase of the coffee sleeve stickers, we will likely be close to $1000 or slightly under that
- this is also the budget we use for customer appreciation week goodies so when thinking of things to get, we should try to limit and be costly
NEW TICKET AGREEMENT!!!!!!
- Core Entertainment sent us an email that they were interested in selling tickets through us
- I emailed back with the ticket agreement and we will check that out tomorrow!
Plan for tomorrow
We are both in tomorrow, our schedules overlap from 12-1pm
- brainstorm and finalize any hoco expo ideas and plans and schedules
- find what we need for the table
- organize what promo material we need
- create a document for CSR's to sign up for scheduling and being stationed at the table
- look at our schedules and organize a meeting that works best with SWHAT
- brainstorm ideas of what we can do with them
- list of what we want to buy/do for customer appreciation
- list in general of things to get done these next couple weeks for us when we are in
YOU ARE GREAT AND IM SO THANKFUL FOR YOU <3
Tuesday, September 20th:
HOCO Expo:
-I looked into table rentals. Check out this link here (at the bottom of the page) - $15 for table and 2 chairs for a day...
-What do you mean shifts for the desk? Like the table for the expo?
-A collaborative raffle with them would be cool! Would we each put a package together for the winner? :) (we can put this together this week or next)
Coffee Sleeve Stickers:
-I saw your email to Michelle and she said that she doesn't think we did this through her last year. I will pull documents to see where we got them from last year!
-There was no specification of where they got them in last-year's P.O. but they were paper-clipped to the sleeve PO order. I assume it came with them.
-Messaged Orezi and Michelle to double check AND Michelle believes she got them from Underground!!!
-Will go talk to them today to get a pricing quote! With the sample from last year!
-They left me with Leslie's business card (I paper-clipped it to the calendar for your reference if needed), and I sent her an email to hopefully get the stickers by Monday or Tuesday of next week! (I asked her for a price quote etc.)
Customer Appreciation Week:
-We should go pick up candy and make those pumpkin shapes for October style cards for CSR's to do!
-What type of candy (or other things) do you think we should pick up for this?
-We could also go buy things for the board together if you want??
Website:
-Went through all our pages and updated inactive webpage links and more to make it as up-to-date as possible :)
Boards:
-Worked on creating more stuff for upcoming boards and to update the go board soon too
HOCO Expo:
-I looked into table rentals. Check out this link here (at the bottom of the page) - $15 for table and 2 chairs for a day...
-What do you mean shifts for the desk? Like the table for the expo?
-A collaborative raffle with them would be cool! Would we each put a package together for the winner? :) (we can put this together this week or next)
Coffee Sleeve Stickers:
-I saw your email to Michelle and she said that she doesn't think we did this through her last year. I will pull documents to see where we got them from last year!
-There was no specification of where they got them in last-year's P.O. but they were paper-clipped to the sleeve PO order. I assume it came with them.
-Messaged Orezi and Michelle to double check AND Michelle believes she got them from Underground!!!
-Will go talk to them today to get a pricing quote! With the sample from last year!
-They left me with Leslie's business card (I paper-clipped it to the calendar for your reference if needed), and I sent her an email to hopefully get the stickers by Monday or Tuesday of next week! (I asked her for a price quote etc.)
Customer Appreciation Week:
-We should go pick up candy and make those pumpkin shapes for October style cards for CSR's to do!
-What type of candy (or other things) do you think we should pick up for this?
-We could also go buy things for the board together if you want??
Website:
-Went through all our pages and updated inactive webpage links and more to make it as up-to-date as possible :)
Boards:
-Worked on creating more stuff for upcoming boards and to update the go board soon too
Monday, September 19, 2016
Things I did:
- Began prepping for HOCO Expo which is happening next friday sept 30th from 11-4pm
- Began prepping for HOCO Expo which is happening next friday sept 30th from 11-4pm
- we should organize a schedule for shifts for the desk
- also brainstorm things we want CSR to be doing (ask me signs at the table or game type things, anything hype for hoco)
- I emailed Marco from campus events to find out how we go about signing up for a table outside on BSB field where we can hand out swag and do fun things!
- update: i believe Ath and Rec holds it and its supposed to be up to us to bring a table down and set it up ourselves so we will have to organize that
- Emailed SWHAT about doing a collab raffle or promo thing during homecoming expo, this could be cool and we can brainstorm during our management meeting tomorrow
Friday, September 16, 2016
KRISTINA:
ADVENTURE CLUB OVER PAYMENT (RETURN):
*I sent another email to Kayla Gray about picking her money up at our desk today between 9-11 AM or 2:30-3:30 when you are in!!! If she comes in the money will be in the top left locked drawer of the desk with an envelope attached to the email page. Have her sign the email page and slide the signed page into my blue folder!
GRAD STUDENTS PURCHASING GUEST TICKETS FOR HOCO CONCERT:
*IF grad students come to purchase a guest ticket (there should only be about five of these), we can give them one!
*They will be directed to the Compass IC's via email or phone by Mike Wooder or Ryan MacDonald
*When issuing them a guest ticket use the IPad system/website and put the guest ticket under their name.
*They must present us with their physical ticket as proof that they have a grad ticket to the concerts.
*We must inform them that they will have to have their student ID on them and they are responsible for the guest.
*The guest must be with them to get in.
ADVENTURE CLUB OVER PAYMENT (RETURN):
*I sent another email to Kayla Gray about picking her money up at our desk today between 9-11 AM or 2:30-3:30 when you are in!!! If she comes in the money will be in the top left locked drawer of the desk with an envelope attached to the email page. Have her sign the email page and slide the signed page into my blue folder!
GRAD STUDENTS PURCHASING GUEST TICKETS FOR HOCO CONCERT:
*IF grad students come to purchase a guest ticket (there should only be about five of these), we can give them one!
*They will be directed to the Compass IC's via email or phone by Mike Wooder or Ryan MacDonald
*When issuing them a guest ticket use the IPad system/website and put the guest ticket under their name.
*They must present us with their physical ticket as proof that they have a grad ticket to the concerts.
*We must inform them that they will have to have their student ID on them and they are responsible for the guest.
*The guest must be with them to get in.
Thursday, September 15, 2016
Things I did:
-Checked ticket numbers for Debbie as there is a discrepancy with Bulldogs (sat down with her and got that sorted out)
-We should keep an inventory of tickets to be safe and check it weekly(started an excel sheet on the desktop for that)
-Worked on the spreadsheet of ticket sales per day for Homecoming and gave that to Debbie
Kristina:
-Keep working on the HOCO concert ticket spreadsheet (i left it open on the computer and put tabs on the bottom for the day (reorganize it to your liking) :)
-Checked ticket numbers for Debbie as there is a discrepancy with Bulldogs (sat down with her and got that sorted out)
-We should keep an inventory of tickets to be safe and check it weekly(started an excel sheet on the desktop for that)
-Worked on the spreadsheet of ticket sales per day for Homecoming and gave that to Debbie
Kristina:
-Keep working on the HOCO concert ticket spreadsheet (i left it open on the computer and put tabs on the bottom for the day (reorganize it to your liking) :)
Wednesday, September 14, 2016
Kristina
Things I Did:
- Football tickets are counted and put in the back office safe, I filled red and green binders and advertised they were back and available
- Picked up more HSR bus passes from the campus store and filled the box as well as put some in the back safe (I marked on the contract +100)
:)
Things I Did:
- Football tickets are counted and put in the back office safe, I filled red and green binders and advertised they were back and available
- Picked up more HSR bus passes from the campus store and filled the box as well as put some in the back safe (I marked on the contract +100)
:)
Tuesday, September 13, 2016
Update:
- SOCS came in and dropped off their cheque this afternoon and came by to pick up their lanyards while I was in the office - will need to verify with accounting that it went into our account and everything
- Had to put the Cheq Req for adventure club on hold until Debbie goes through reconciling the sales. Once she gives us the go ahead, it needs to be processed through an MSU Internal Transfer rather than the green Cheque Requisition. I have photocopied everything and handed it off to her for now, our ticket contract and info is with the tickets in the bottom drawer of the desk
- We are sold out of Homecoming Football Tickets. I emailed Ath and Rec to let them know, I am unsure if they will give us more tickets or not, but if they do want to give us more tickets, we need to let Debbie know before agreeing to continue selling
Kristina
- SOCS came in and dropped off their cheque this afternoon and came by to pick up their lanyards while I was in the office - will need to verify with accounting that it went into our account and everything
- Had to put the Cheq Req for adventure club on hold until Debbie goes through reconciling the sales. Once she gives us the go ahead, it needs to be processed through an MSU Internal Transfer rather than the green Cheque Requisition. I have photocopied everything and handed it off to her for now, our ticket contract and info is with the tickets in the bottom drawer of the desk
- We are sold out of Homecoming Football Tickets. I emailed Ath and Rec to let them know, I am unsure if they will give us more tickets or not, but if they do want to give us more tickets, we need to let Debbie know before agreeing to continue selling
Kristina
UPDATE:
*Cheque req for African Lion Safari- Debbie told me we do not have to do this, as she is going to do it (there is a different way to do this and normally she looks after CW and African Lion Safari)
- She now has the tickets and is working on getting the tickets back to them
*SOCS lanyard payment - I emailed them to come pick them up today either between 11-2 or 3:30-4:30
*Slideshow - I have been making the slides using the power points found on MSU Share (both TV and IPad).
-STEPS WHILE WE DO NOT HAVE INTERNET:
-STEPS WHILE WE DO NOT HAVE INTERNET:
- once I create the slide I hit PRINT SCREEN and paste it into PAINT
- Then I crop it using PAINT
- Then save it as JPEG onto the MSU Share file
- Upload it onto the USB and email the IPad slides to compassic.msu@gmail.com
- Plug the USB into the TV and play slides using the media app (play pictures)
- Save photos on IPads through mail app then add the photos from the general photo album on the IPad to the September Slide Album and press play
Things I Did:
*Sent out a mass email to all MSU services about us selling CW Fall & Haunt individual and group tickets
*Tweeted/FB about CW and about prime hours to visit Compass for now
*Tweeted/FB about being closed Saturday
*Tweeted/FB about Cineplex to get them selling as they expire in December
*Print of daily reports for HOCO concert for Brad, Connor and Debbie
*Worked on reconciling Adventure Club tickets
*Tweeted/FB about Cineplex to get them selling as they expire in December
*Print of daily reports for HOCO concert for Brad, Connor and Debbie
*Worked on reconciling Adventure Club tickets
Things Left To Do:
*Clean the HSR schedule holder*Update bulletin board more (Sarah)
*Finish reconciling Adventure Club tickets! ********* I LEFT ALL OF THE COMPLETED PORTIONS INFRONT OF THE COMPUTER
I wish I could have done more but Connor and Brad were in and needed the computer as well! :(
Monday, September 12, 2016
Monday Sept 12 2016 - Kristina
Things I did:
- Updated ath & rec with Homecoming Football ticket sale numbers
- Checked ticket stock at desk and in the back office safe
- Read and answered emails
- Edited the RMS
- Began cheque req for African Lion Safari
- Finish cheque req
Things I did:
- Updated ath & rec with Homecoming Football ticket sale numbers
- Checked ticket stock at desk and in the back office safe
- Read and answered emails
- Edited the RMS
- African Lion Safari tickets are no longer available on the RMS
- they are "inactive" not "deleted" this is important in case we ever need to double check number or inventory of ticket sales (do this with every ticket)
- Began cheque req for African Lion Safari
- if you look in the IC Manual, I have completed up to step 4 because I need to have the numbers and amounts verified by Debbie before being able to continue and she is out of the office today
- All cheque reqs are due at 12 noon on Wednesday so I can complete it tomorrow after receiving approval from Debbie
- Updated the End Of Day Excel Sheet
- added new tickets and removed old tickets
- i placed a copy of it on our desktop, it is also in the MSU shared file under shift supervisors
- needs to be updated each time we get a ticket so the boys can do rec
- Emailed SOCS about lanyard payment
Things Left To Do:
- Finish cheque req
- show Debbie contract and make sure all amounts are correct
- get cheque req form from accounting and fill it out (vendor ID from accounting as well)
- follow in IC Manual, very well laid out and easy to follow
- Slideshow Update (You (Sarah) will have to show me how you have been doing this)
Subscribe to:
Posts (Atom)