Wednesday, October 29, 2014

oct 29 - dana

food drop box
- its not happening unless we hear back from her.

CAW
- im cool with moving the raffles to next week
- did you put the gift cards you got in the card envelope or did u just throw them in the present? i put all the discount things in the card do they arent loose. if you didnt put it in the card envelop thingy, please do so.

GO
- i think ur email to him bounced back. i got an email last night saying it did. did u correct this?

rock without borders
- the date thing cant work bc we can't advertise for a specific day and then change the end date (i.e., saying sales end on the 12th then pull tickets early on the 10th bc then students will be pissed if they waited and missed out thinking the had 2 more days), so she decided to 100% keep them on sale until the 12th.
- waivers -- i gave them back to her bc they werent photocopied right. the first one had the info filled out but all the copies didnt so we couldnt use them. i fixed this. now all copies have the info filled out on them
- finished everything except powerpoint
- fixed contract too
- waivers are in binder with tickets and are to be put with deposit (see post for CSRs)
- we are keeping the tickets until the 13th instead of the 12th. pickup time: noon
- PP and boards need to be done for this

megabus
- a big issue with megabus came up and took me forever to fix with debbie so i lost time. i wasnt able to do anything for campus events new ticket bc of this

reminders for next week -
- screemers and cw ends: remove from website, boards, float sheet, everything. (except for EOD, leave them on their for a few days until the guys can finish rec for CW and screeemers, they sometimes needs a few days after a ticket ends to complete final sales )
- bollyween ends: remove this from everything too

oct 29 - morning

**scroll down to yesterdays post as well :)

1. poppy box - called cheryl & left her a voicemail - i figured she may not be in at 9:30am lol so if you want to try her again feel free, or if you have time to go down to find her

2. new ticket came in - "rock without borders" event - you'll see everything on the contract - ive started a checklist so if you have time to finish what i miss, you can
**she came in really late sooo i didnt have time to do much other than count the tickets and talk to her! ive provided all of the info, but feel free to call me during your shift if you have more questions!!
she asks that everyone who buys a ticket signs a waiver - i filled one out as example, so im thinking we photocopy the example so the CSRs dont have to fill it out every time. again, call or text me if you need clarification on any of this.
**this is all in our bottom drawer :)
**ALSO, im stupid and forgot to get Jasreen to sign the contract, so shes coming back during your shift to do so.

3. email from dave with the corrected version of the campus map - looks good to me!!

4. i was thinking about our november board.. i would like to/i think it would be nice if we included patrice vincent and nathan cirillo somehow? maybe just their pictures on the remembrance day side? idk.. but im thinking green or brown background..
there are photos of older bulletin boards in the previous years, we can use that for ideas!
i printed out a canada flag and more poppies, too

5. Al is going to be giving us a new event to have out on sale TOMORROW as well!! so keep an eye out for all that from him and jamie - hopefully we can have this done today that way we dont have to come in tomorrow to finish it up! obviously we can do the social media stuff from home, but anything that has to be done at the office should get done asap - if this comes in ill get as much done as possible :)

6. we need to order ourselves a pair of scissors haha

Tuesday, October 28, 2014

october 28 - mikayla

Ryan came and picked up his cheque - I had him sign and date one of our copies

I added a CAW slide just saying to enter our raffle & thank you to our customers

I also added to your comm journal post reminding staff to ask customers if they would like to enter the raffle

called Brandon a couple times @ GO - he finally answered and told me to email him with all the info and he'll get back to us - so i did that! hopefully we hear from him soon

talked to Rick @ 1280 - got $30 in gift cards!! woo!

Debbie decided against the cineplex addition to the bags because we have so much already in there

*sidenote - the prizes are so cute! i love it! also Debbie and I were talking and we think we should do the raffles next week! so keep the ballots coming in, advertise it as much as possible to get people to come and enter the draw

also i was wondering what is going on with the food donation box? when does that start & end?

reminders for next week - i figured we should keep this in the current msgs so we dont forget! ive added these to the calendar to do monday morning too!
- screemers and cw ends: remove from website, boards, float sheet, everything. (except for EOD, leave them on their for a few days until the guys can finish rec for CW and screeemers, they sometimes needs a few days after a ticket ends to complete final sales )
- bollyween ends: remove this from everything too

oct 28 - dana

paint party - EOD
- when you did this and left it for cody to fix, he never fixed it (it's your job to follow up, bc technically it's ICs job to handle EOD sheets). 
- i googled how to fix the problem and took care of it
- for the future, always ensure what you put on the EOD is working, even if u ask the guys to help you (which is 100% fine) just make sure you follow up bc it comes back to the ICs if it stays messed up.

NEW FOR EOD
- debbie wants us to separate HST and price for campus events tickets.
- look what i did and do that for all future campus events stuff

CW haunt
- gave debbie the contract she asked for

website:
- updated hours page
- updated ticket page

ryan
- he replied and is coming to get his cheque this week

ticats
- looked into playoffs to find out when they start and if Brad is gunna sell tickets through Compass for playoff games..... ticats only has 2013 schedule up haha.. so that wasn't helpful.

CAW
- gave debbie the PO, change, my receipts, and the photocopies of my receipts.
- made com journal to staff about not letting customers see the things they are handing out to them bc it ruins the surprise. they should be kept out of site of customers. not sitting right in front of them...
- made up the presents.
- i took out the shirts and sweaters bc they are too expensive and the old promo isn't nice (like the old sweaters) so i dont wanna put those in the present.
- instead, i added $10 grey hound bucks to each gift AND i went down and talked to robyn and she gave us $5 gift cards for each present.
- i tried calling our GO rep (brandon; 905 803 8008 ect. 2629) to ask if we could give away like a $10 presto reward or something (i.e., like we can put 10$ to their presto card if they have one) -- he didnt answer the phone so can you please call and see if there is anything they can donate in any way
- debbie is considering giving a cineplex thing too. so we'll see about that
- debbie wants us to call rick at 1280 and ask if he can donate like a 5 or 10 dollar gift card to each present, he didnt answer when i tried calling so can you go down and find him?! -- when talking to robyn i explained we are giving these prizes away from compass but we want to include as many MSU services as possible to help promote the MSU... it helps them wanna be involved and participate. i think going down is the best option bc that way u'll actually get to speak to him vs. waiting for him to be in his office  i can out of time to go there myself. the presents are in the cabinet btw!

to do next week:
- screemers and cw ends: remove from website, boards, float sheet, everything. (except for EOD, leave them on their for a few days until the guys can finish rec for CW and screeemers, they sometimes needs a few days after a ticket ends to complete final sales )
- bollyween ends: remove this from everything too


Monday, October 27, 2014

oct 27 - dana

boards
- updated thanksgiving board to "fall break", remade all the words on the board so its consistent.

poppies
- phoned cheryl near the end of my shift... it was busy so we shall try tomorrow.

CAW
- prizes: 3 prices (FB, desk, Twitter): bags, chocolate, wrapping paper, shirt in each, Styrofoam msgs, sweaters, cards, compass water bottles (for the cards we need to write their names in them once we select the winners. ill go shopping tn
- promoted on FB and twitter

banner pens
- followed up with Dave, waiting for reply

bulldogs
- met with bulldogs, got more tickets, counted them, bundled them, put them in the safe, updated the contract and debbies

banner advertisements 
- will talk to wooder about this

Oct 27th - mik

-i bought a ton more of the foam shapes for CAW

-responded to some emails, we have new tickets coming in soon & there is an email from china for you :)

-we're almost out of halloween haunt, debbie has ordered more

- i decorated the desk for halloween

**debbie has asked us to update the bulletin board and we need to come up with our raffle prize & begin advertising for CAW.

Friday, October 24, 2014

oct 24th - afternoon

-added paint party to the powerpoint :)

-there were three group sales for Halloween Haunt, took care of those

-responded to emails

-PO for CAW stuff - done!! i got the $30.00 from Marn and I should have the stuff today so we should be good for Monday :) when i was leaving they were well through the second box of chocolate, soooo im thinking ill probably have to buy more chocolate next week but for now im going to hold off

-as far as the prize for the raffle, im still down to do some sort of gift card or something.. i think that's best but that means we have to buy it ourselves which debbie prefers us not to do.
- i ran out of time to do these advertisements but we can do that monday since that is when it will officially start - we should decorate on monday too

-what do you mean "banner advertisements"? Im confused as to what this entails lol

oct 24 - dana

halloween haunt group sale
- took care of this, its all complete (student paid, emailed Kristen, she confirmed and I emailed back the student)

boards
- updated and added paint party, changed some other stuff around

paint party
- jamie sent us all the promo
- put on website, FB and twitter

banner pen
- emailed michael to follow up with payment and production

next week stuff to do (or please do as much of this during ur shift today!!!!) :
- i will follow up with Dave about the pocket guides (leave this with me please :D )
- i didnt get a chance to answer emails so please do this (there are a few unread from yesterday!)
- we need to follow up about the poppies, so one of us should go downstairs to titles and ask for Cheryl Sinclair and talk to her about poppies (she never responded to my email a few weeks ago)
- we need to make a CAW prize
- we need to promoter CAW on FB and twitter
- make meeting with Wooder to discuss banner advertisements


Thursday, October 23, 2014

oct 23 - dana

CAW
- finished box
- finished some more of the styrofoam things
- made com journal post
- brought everything downstairs (including chocolate)

bollyween poster
- in the first email form them there is the attachment

made the paypay payment with maggie, took a bit.

tomorrow:
- we should make a board for paint party and customer appreciation week
- we also need to decorate the desk for halloween


oct 23 - mik

1. i noticed the poster you used for bollyween.. where did you find this one? the one that i saw was like the poster that she provided us haha

2. bollyween is on the powerpoint, as well as paint party - I hid the paint party slide simply because they havent advertised for it yet. im waiting for Al and/or Jamie to give us the go ahead with advertisements because they havent announced yet! therefore i havent put it on the boards yet either ** UPDATE** - Jamie is going to tag us in the post on fb when they make it live, and i believe shes going to give us a heads up too so we will see the poster and all that :) 

3. CAW - work on all that :) & post in comm journal

Wednesday, October 22, 2014

oct 22 - dana

cheque rec
- remember to file out copy away, i left it on the desk where u put it.

haunt 
- did a facebook and twitter push

bollyween
- finished checklist, except for powerpoint!
- emailed her and asked her to specifically include in the FAQ information about what the event is and what the ticket includes bc student probably dont know what this event is.
- left the powerpoint for you to do :) 

paint party
- put out tickets
- texted the ppl opening on red and green tomorrow about the release (didnt say the name tho of the tickets since this is a secret)

boards
- updated boards
- put bollywood on baords

Oct 22 - Mikayla

1. Debbie asked us to do a push for halloween haunt - she sent us an email i left unread

2.new bollyween tickets, I have made a checklist and started doing stuff for it. if you have time to finish some of that, thatd be great. Im going to email her with some more questions and other info cause she came so late yesterday. i brought the tickets down to the desk and they are now on sale.

3, cheque rec for oct 18th football game had to be done - finished this and handed it in!

4. if you can put out the paint party tickets at the desk at some point during your shift - theyre all in the safe in separate envelopes! & bring down the updated float sheets for that too

5. I was talking to Debbie about Halloween Haunt and possibly getting more tickets - I will look into this tomorrow and figure that out

6. also for football, Debbie wanted us to check in with a&r about upcoming tickets - I looked into their schedule and they dont have anything for playoffs up on any sites yet because i guess they dont know who's playing which games just yet. so i think we can hold off on talking to them for now.

Tuesday, October 21, 2014

Oct 21 - mikayla

new bollywood halloween ticket didnt come in.. havent heard from her

begun checklist for paint party tickets, whatever is unchecked wont be done until late thursday morning! 


oct 21 - dana

hihihihihihihihiiiiiiii

haunt group sale
- emailed krysten, CC'd debbie. if Kristen replies during your shift can you please respond to the student, Sadie (email is on the contract i left on our desk and is already in our account since she has been emailing us about these tickets).
- gave copies to debbie already
- krysten responded near the end of my shift so i replied to the student
-  i dont know where you have been filing away all the contracts for group sales... where do i put it haha? for now i left it on our desk since idk where the other ones are.

internal transfer for yuk yuks night -- done, given to accounting and debbie, copy of th contract was put with tickets in cabinet

banner bens
- checked in with maggie about the money transfer, its taking a while, im gunna go back and check on this tomorrow

boards - updated them again for tonight's meeting

prepared a bit more for meeting

re-email red cross and ryan about their cheques

film festival
- mailed cheque

Campus Partner Spotlight - Laura
- Please read the email with the subject title "Campus Partner Spotlight"
- I gave her both of our hours and said either one of us can call back. Please read the thread so you are aware of what the discussion is about just in case she selects a time during ur hours (it would also be good for you to know about this thing either way though, so definitely read it!) :)
-- she called back near the end of my shift today, but still read the email and i can update you next time i see you on what she said in the phone call

responded to emails, i have a meeting on thursday at 2pm with Stephanie about doing a food donations box thingy through Compass.

Al hasn't come yet with the tickets, neither has the other group you told me about

website
- updates a bunch of pages (i.e., small changes here and there for notices and stuff, just making sure everything is up to date)

there were float sheets sitting up here so i just brought them downstairs

Monday, October 20, 2014

oct 20 - dana

cheque rec -- debbie said she wants you to do this haha so i had to put it away

boards -- updated boards

break hours
- done on website

mail cheque -- this is to be done tomorrow, debbie needed me to do other stuff asap today so i asked for permission to do this tomorrow. she said it's no problem 
- write on contract that it was mailed out and the date and full address
- if tickets are still here, email them to pick them up bc we arent mailing a big package.

meeting stuff
- prepared

emails -- replied to all

pocket guide -- had to go to underground and try sorting out some stuff for this, this took a while

re email red cross -- can you please do this i ran out of time!!! sorry !!

we need to look into getting back our coffee sleeves (debbie wants this looked into tomorrow, oct 21)

FOR DANA-----PHOTOCOPY INTERNAL TRANSFER DONT FORGET @ETHOWEFG893QY5YSDKLJNGVBW039Y5RSEDBF

OCT 20 - mikayla

1. I emailed Zach from bulldogs asking if he could send more vouchers in the near future because we have sold just over half

2. A&R never came to pick up their tickets on friday. I counted the tickets and we are missing one. I assume you checked everywhere for tickets on Friday before you left them in the red ticket binder. I asked the CSRs to check the binders again and nothing was found. inventory numbers say we should have 87 (which is what we have). I began the cheq rec for this but ran out of time, so it is locked in our bottom drawer at the desk with the tickets and contract!! Debbie checked things out and told me we owe them the extra $5 for the missing ticket from our account.

3. debbie took care of reconciling ticats game from this past weekend

4. there is an email about halloween haunt group tickets - she is going to come in after her 8:30 class tomorrow (this will be at the beginning of your shift)  

5. I have made a list of things that I want to mention in the meeting tomorrow - its not much so i just sent it in an email to our email

6. new ticket coming in tomorrow during one of our shifts, her name is rosy, i have flagged the email.

7. I added the hours for the break to the slideshow, and updated this as well!!

8. Debbie wants us to do a push for halloween haunt and screemers, so I did this on fb & twitter :)

9. Film festival people want us to mail their cheque to them, and they emailed us with the address, i have flagged it - I didnt get a chance to do this but the it needs to be mailed with the contract too (debbie said to just note that cheque was mailed on the line where they would usually sign when they pick up) 

10. I bought about 300 chocolate bars to give out for CAW but couldnt find the foam things - not good ones that were cheap anyways. where did you get those last year?
As far as CAW, im fine with starting it sometime this week and if not then we do it all next week too. this might be better because lots of ppl are going to go home for the long weekend break.

Friday, October 17, 2014

oct 17th afternoon

there wasn't much to do today, so i ended up leaving early

i sent a confirmation email for a halloween haunt group sale

I was thinking about CAW.. I'm going to begin setting it all up on monday morning when I come in, but what if we just continued into the following week, since it's only three extra days. im thinking if we have enough stuff then we should!!

Debbie and I were also discussing doing raffles, prizes and activities during CAW!! Im going to email you probably on sunday and we can go back & fourth with ideas & get the CSRs involved at the meeting on tuesday evening -- im not attending this btw ! not sure if the guys told you

I emailed a few of the MSU services to see if they would like to donate anything to raffle off in the next couple weeks


oct 17- dana

tickets
- stocked up tickets at the desk for this weekend (ticat, mac football, hsr, presto, haunt, screemers, etc).

Pocket maps
- picked them up, there were error on them from printing that Dave and I noticed as soon as we opened the box. We have to correct this. Before we reprint them tho, Debbie has decided to have a meeting with Wooder.
- so on Monday I will be doing that with her, ill update you on what she decides to do.

Ticats
- Brad came to get the tickets, do i handled all the signing and stuff for that when he came.
- posted on FB and twitter that we have run out of ticat tickets
- took it off the website
- took it off the float sheet (put new floats downstairs)

Desk
- got help up at the desk for some refund issues with wonderland

laurier ticket pick-up
- emailed and texted the CSR who will be on red at 6PM to let them know what they have to do.
- made the ticket pickup form and put it in red's folder to be used for pickup

email included the following:
Hi Lauren and Jasmine,
I have included you both because this ticket pick-up is occurring at 6PM, which is exactly when Lauren's shift ends and Jasmine's shift begins. Both of you should be aware of the procedure so both of you can be prepared at 6PM (the organizer may come early, which will mean Lauren will handle the ticket pick-up. Or, the organizer may come a bit after 6, meaning Jasmine will handle the ticket pick-up). Please familiarize yourself with the procedure. Read this email carefully and please call me if you have any questions at any point in time--I'm happy to walk you through it over the phone!
During your shift later today, the organizer of McMaster Marauder Football (from Athletics and Recreation) will be coming by the desk to pick up the remaining Mac vs. Laurier tickets. I will put all the  tickets in red’s ticket folder along with the ticket pick-up form. One of two organizers, Marc or Jessica, will be coming. Please see below for instructions on what you need to do.
1)    Ask for ID to confirm they are the organizer (Marc or Jessica). Do not give the tickets to anyone else. On the pick-up sheet I have included their names for you to confirm their ID. If someone else comes, please call me and I will make a decision on whether to release the tickets to them or not. My cell is 905-531-5545 
2)    Do a physical count of the tickets and record the number of tickets on the pick-up sheet where it says “# Tickets Returned:_______”
3)    Have Marc/Jessica also do a physical count to confirm the number you counted.
4)    Write the date and time of pick-up on the sheet.
5)    Have Marc/Jessica sign the sheet where it says “Signature”
6)    Sign the sheet yourself where it says “CSR Signature”
7)    Include the ticket pick-up sheet in your deposit
If you have any questions or if any of this is unclear please call my cell, 905 531 5545. I’d rather you call if you have any questions about the process rather than guessing J Thank you!
Thank you,
Dana Kolodzey


Thursday, October 16, 2014

oct 16 - dana

banner pens
- went and met with maggie about the paypal stuff,  we finally figured out how its supposed to be done haha, so we're starting the process but it takes about 9 business days.

safe 
- tidied up the upper part of the safe

November board
- FIRST PART OF NOVEMBER --> remembrance day and tickets. Inlcuding ticat, mac football, and bulldog "upcoming schedules". background can be red.
- LAST PART OF NOVEMBER --> "exams are coming" and "going home for Christmas break?" themed stuff... we can keep the background red for this i think, but we can change it when we want
- I made the signs for the upcoming games for football, ticats, and bulldogs. I put them in the binder for us to use. I didn't put any coloured paper on it yet tho just in case we decide to change the board colours

Ticats
- fb, twitter, board notices that tickets are being picked up tomorrow


oct 16th - mikayla

1. added hours for the meeting on the powerpoint

2. new brochure for car share company - theyre out & i made photocopies of the contract.

3. tweeted & posted on fb about ticats and mac football games

they handed out free pizza in the student centre... needless to say i managed not to spend money on my shift :)

didnt hear from dave yet, hopefully the guides come in soon!!

and just a reminder that david is borrowing our table today :) he left his stuff behind our desk

Wednesday, October 15, 2014

dana - oct 15

internal transfer
- debbie approved the homecoming internal transfer, i made copies, gave one to debbie, put ours in our binder, gave one to accounting, and put a copy of the contract in an envelope for Al in case he wants it any time soon. if he never asks for it we can just throw his copy out.

poppy box
- emailed cheryl about poppy boxes for novemebr

red cross
- i didn't wanna throw it out because its the official copy. with stuff like that its always safe to just staple it to the contract your giving back to them so nothing can ever go wrong.

jessica came and got her cheque, shes very nice... she has a really strong hand shake so now my hand is sore hahahaha.

advertising hours for meeting next tuesday
- made signs for boards
- please put this on powerpoint
- i also put it on the website

we got signs for football - i put one up on our board

banner pens
- we gotta make the payment. i talked to Maggie. i just gotta figure some stuff out before we do it.
- waiting for him to give us his info (i guess he assumed we knew his account numbers already or something)

pocket guides
- we will have to fold these ourselves, they actually dont offer to fold them anymore, dave didnt know at the time that they stopped doing that
- they should be ready for pick up tomorrow

athletic and rec posters
- we got these today, i put one downstairs on the board

November board
- we should make references for rememberacne day on it and put some of our rememberance stuff on it
- we should put one of the bulldog's signs up and an "upcoming games" sign with all the upcoming home games and times on it and who they are playing. I did this last year for the entire year, takes a lot of updating but debbie loves it haha.
- i had to stop brainstorming to take care of football stuff that debbie asked me to do (see below), so let me know if u have any more ideas, we need more stuff for this board but i gotta run downstairs.

Ticats and Muaraders
- debbie wants us to do a big push for these things. i went and rearranged board stuff to make it really noticale

oct 15 morning - mik

coffee sleeves - werent many left so robyn said she'd just hold on to them because they were in another box somewhere.. we should clarify our weeks and maybe book with her early?

reconciled yuk yuks (campus events)
-removed from website & RMS & powerpoint
-did internal transfer form, left it with debbie - this took me some time cause it was my first one.... i know lol
-leftover tickets are in the drawer

-updated the powerpoint as well!

-got the cheque for ath & rec from accounting for the western tickets! its in the drawer and i emailed jessica & cc'd mark!!

**read down to yesterdays post too :)

Debbie left an internal transfer for you on the desk! 

also if you could begin planning the nov board and maybe contact someone about getting a poppy box, thatd be good! idk if it's too early for that but it's worth a shot



Tuesday, October 14, 2014

Oct 14 afternoon - mik

emails from china & dave .. i flagged them for you to see!

didn't pick up coffee sleeves from UM, Robyn wasn't there and the people working had no clue what i was talking about lol.

if that bag of random stuff from the desk was a beige plastic bag, that was dropped off as lost a couple weeks ago i believe..

i quickly updated some of the events on the 4 panel board - not much really to update cause we haven't had many recent big events

I got the CAW from Marn - I will try to take care of this at some point this week in-between studying! if i find that i can't do it then it'll happen this weekend :)

also, I'm confused about the red cross sign up form... weren't they supposed to come pick it up on the friday before their event? i don't know why it was still at the desk. when we email him about the cheque we should ask him about that too, before i throw it out.

cheques were ready! i got the cheque for the art gallery, red cross, and home inspirations (ob o'brien). I emailed each of them to pick up with our hours :)

oct 14 - dana

banner pen
- he sent back the proof and changed the pen to black, but in the writing it still said "red pen #202" so I emailed him again to make him aware of that.

cheques
- checked when i got in, nothing yet
- ill check again when i leave, but can you also check during your shift please?

desk
- phone at desk isnt working, i let the guys know
- i went and cleaned the desk (i.e., removed all IC stuff and brought it upstairs)
- look through the stuff i brought up and if you dont need the pictures/logos put them in the blue binder
- there was a big bag of random crap (probably CSR stuff) so i put it in the back room instead of having it out at the desk and i put a note on it saying "who does this stuff belong to?". i also made a com journal post for the CSRs to look through it and grab what is theirs. There is a bunch of bottles, binders, lecture notes, etc.
- i took down the thanks giving notices.
- i cleaned out the desk binder and removed all the old contracts
- i put the table banner (the ones you tape across the front of the table) and the green candy bowl in the back storage room on top of the shelves.

CAW
- i have a crazy crazy crazy week, are you able to get the money from accounting and get the stuff we need? I want to get it early so staff have time to make the msgs on the sheets before CAW begins. please let me know (feel free to text me and we can talk it over/figure everything out, or call me tn!)

bulldogs
- promoted hamilton bulldogs vs. toronto marlies on FB and Twitter

oct 10 - dana

banner pens
- looked at proof and i noticed the pens were RED not BLACK. so i emailed him asap to change that. i hope to god he can fix that bc i never ran that by debbie. did you in the past say you wanted red? did debbie want red? 

pocket maps
- yeah i saw that yesterday but i wasnt sure. so im gunna wait until debbie gets back., i emailed him to let him know ill get back to him on Tuesday

cheques
- werent ready

- i totally forgot to post this on friday, i wrote what i did as i did it, then i started doing stuff and forgot to update my post before i left with everything else i did... and now (tuesday oct. 14) i cant remember what it is i did lol

Friday, October 10, 2014

October 10 morning

I added the Christmas slide to the powerpoint

added ticats to the powerpoint

Dave sent us an email asking if we wanted them to fold the maps for us, its an extra $25. not sure whats going on with pricing so ill leave that with you to answer!

China sent us the proof for the pens too!!

checked for cheques from accounting - they weren't ready yet so check for these on your shift. red cross people will come by today if their cheque is ready. 


Thursday, October 9, 2014

oct 9 - dana

hey!

ticats
- everything for this is done except for powerpoint which i will leave for you to do

finished internal transfers and handed them in

im gunna go do stuff on the baords now :)

October 9 morning

christmas slide - it's paid for and good to go! ill do it tomorrow morning that way they can have it up on saturday since monday we're closed and it wont be advertised

brought those two cheque recs to accounting & there were no cheques done for us yet, so we'll check again tomorrow

scavenger hunt - the two new dates we do not have the envelopes for yet. ive marked these dates on the calendar!

bed & breakfast - debbie responded to him and directed him to underground

table
-david is going to borrow our fold-up table on thurs oct 16th - picking it up at 9am and bringing it back at 5:30pm-ish. Debbie approved it so i talked to him today and told him it was fine seeing as we had nothing else going on that day

danielle picked up tickets, i got her to initial and put the contract back in the drawer - waiting for cheque

red cross guys came by for the cheque but i told them we didnt have it and we'd email them when we did.

I responded to Rosy about that Dilwali event. hopefully we hear back from her soon.

theres an email from china about pens, i left that for you - its unread

Debbie left a couple things on the desk with notes for you to sign copy and distribute

Brad didn't come in, but I put ticats on the RMS. there is an email from Debbie about stuff to ask him for when he does come in - contract is on the desk with your book and other things that debbie left you

I got the PO number, Marn just said to bring the pink copy to her when we want the cash and she'll give it to us - she is off tomorrow so if not today then itll be next week. I told her there was no rush on it. i left this locked in our desk drawer!

Wednesday, October 8, 2014

oct 8 - dana

bulldogs
- yes go ahead and look into that but debbie is right, leave it mostly to them if they wanna promote their own stuff its up to them

friday shift
- no im hoping to tell her today. ill go do that now.
- sent out an email to confirm the change with the guys and so its on record for everyone. debbie said its okay

CAW
- i think one of us should get a PO done for this asap and then go to the dollar store and find Styrofoam halloween shaped things (ie., similar to how we used hearts last year for valentines day, but this time we can use like a bat or pumpkin or something, we may have to put the silver marker things to write on them tho if its gunna be a black bat). we can tape chocolate onto them as well so that the customer gets a msg + a candy/chocolate --- debbie bought really good chocolates for a good price for the last CAW. we should get her to get those again when she goes to costo (to help us save costs, plus they were awesome chocolates...yummm chocolate) :)
- debbie went on lunch when i was about to ask her if i could do a PO for this for like 40$, so i just did it anyways (but i didnt get permission, bc i know she will approve it lol. I slipped it under her door for approval). so when you come in, go to her and explain our plan (decorations, styrofoam msgs, chocolates, and a table maybe too if we can get a CSR to do it). then if she approved the PO, go submit it and get the cash :)
- we should also do a raffle for a $10 compass gift certificate jsut like sabbu and I did last year but this needs approval from debbie. i made note of our entire plan (including the certificate) and slipped it under debbies door with the PO.

remember to put things away -- when you finish a cheque req (i started it but you finished it once ryan replied) you have to follow through and finish everything, which includes stapling ours together, hole punching it, and putting it in the completed contracts binder, dont leave our copies lying around because it can start to get really disorganized throughout the year and we will end up losing things which wont be good haha, thank you for handing it into that tho for me i appreciate it. I stapled/hole-punched it put it in our completed contracts binder. for ryan's copy, this is not supposed to be left on the desk (same with jessicas copy for A&R). this has to go in the cabinet  in an envelope with their name on it to keep it safe. just like i always put their copy of the contract and their left over tickets in the cabinet, you should get  in the habit of this too. i put jessica's in there the other day with her tickets. we need to keep everything together and in the cabinet bc if someone ever comes in when the ICs are not in, and they go to debbie, debbie wont want to run around looking on our desk and in the cabinet trying to collect everything. she wont like that lol

Christmas slide--do you have this slide ready to be put on the slide show this friday? have they paid? I tried looking through past posts that you made but i couldnt find a  thing from you saying they have paid (I may have missed it though since there is so much on our com journal haha)

thanks for fixing the voicemail haha,

Scavenger hunt
- im gunna let you handle this again, but let me know if there is ever anyhting you need me to do for it. do we have the envelopes for those two new dates? or will we be getting those in the future?

pocket guides are now printing

banner pens
- approved banner design, sent to michael with PO number

Weekend warriors
- debbie was able to complete this now that month end if done, she went over the internal transfer i made on sept 23rd and made the minor change that only she could figure out after month end (these were the tickets that got super messed up during sales so we had to wait for her to finish month end).
- i went to ake the changes but the internal transfer i saved for weekend warriros is done.... so i had to do it all over again :(. I made the changes to the amounts and gave it back to her for approval

emails
- one was for advertising through compass for a new hotel (looks like a cheesy hotel TBH... Even if it was an established chain of hotels, I dont know if this is the type of thing we want associated with Compass. so i forwarded it to debbie to see how she feels about it. we shouldnt reply until we hear back from debbie. he wants to use our brochure display. if debbie says it cool then we can also offer his our LCD display options too. Go ahead and read his email so u are informed and let me know what you think. do you think it is appropriate for us to advertise this?
- i briefly read the other email (it is for a new ticket, external company) but i ran out of time to reply so i'll leave this with you to respond to tomorrow morning. i flagged it for you and marked it as unread. you can let him know everything for our ticket contract (i.e., that he has to fill it out and then set up a meeting with us and bring all the crap like tickets in bundles of 10 with a paper clip, electronic and hard copy poster, FAQ, etc).

BRAD IS COMING TOMORROW AT SOME POINT BETWEEN 11:30-3:30 SO MAKE SURE YOU WANT OUR PHONE -- HE MAY CALL --  i put that in caps lock because today is debbie's last day until next tuesday so he if comes and we arent here when we are supposed to be here we are screwed if we miss him. Once we get the tickets, start a ticket contract and begin doing everything for the games. i will continue where you leave off on this. (or if he comes during my shift, i'll start the ticket list and then you can continue on friday where I leave off on it) :D wooohoo finally getting more ticat tickets in.


To do tomorrow:
- new ticket --> respond with info right when you get in. do this first so we can get the ball rolling. they may get back to us during my shift if you reply to them early enough 
- Christmas slide --> update me on this please :) 
- check in with debbie about the PO and if our plan is okay
- update me on scavenger hunt details so i can be aware in case our CSRs ever ask me questions
- reply to the hotel dude only after speaking to debbie first to see if this is something we want compass associated with.

Oct 8th morning

**Danielle from film festival is coming around 2 to pick up her tickets!

-there`s email from china, just confirming they got your email with the `send to` address, i didnt do anything with this because you said something had to be changed with the banner design

-Ryan emailed in the name of the cheque payable to, so i got that approved by debbie and submitted it to accounting - im going to email him back and tell him we will let him know when the cheque is ready. I left it at the desk so you can see what we did - i left a copy of the contract for ryan on the desk too

**read through my previous slide about CAW and some other stuff, lemme know if you have any ideas.. ive started brainstorming, so we can start planning that soon.
for CAW, we have it for the week of OCT 20, but im thinking we should do it the week of halloween - that way we can give out chocolate and candy too and it just makes more sense, again we`ll discuss this

(re:previous post) I asked Debbie about the bulldogs coming in and she said that they should reach out if they want to do that. but im going to look into when the more popular games are and see if they want to do extra promoting for those dates.

voicemail is good to go!

i put out whatever thanksgiving decor we had left.. its not much but i think it looks cute haha

we got a few emails towards the end of my shift, i answered what i could and left a couple unread - if you want to or have the time to respond then go for it :)

i couldnt find our copy of the bulldogs contract, which is probably my fault seeing as i was the last one to meet with them. i photocopied the desk one for us and attached the schedule of their games. im going to email zack and see if they would be interested in doing extra advertising for the games vs the marlies

**PO from wooder- left drawer!

msg me if you have any qs, i think i covered everything here.. have a good shift!!

Tuesday, October 7, 2014

oct 7th afternoon

quuuestion:
bulldogs - you guys discussed having the mascot and some players come next week.. is that a for sure thing? should i contact them and plan it out?

another question - have we confirmed switching shifts with debbie on friday?

Screemers - everything is done! i also added it to the bulletin board by the elevator

I think when I come in tomorrow, if i have time I want to decorate the desk with autumn stuff we have in the closet!!

basketball tickets voicemail - he was looking for Melanie and ath & rec, they figured it out

that letter in our mailbox was nothing - supposed to go to accounting

also, debbie suggested that we meet once or twice a week to get into the groove of things (moreso for me than you), im sure she talked to you about it already - if not we can talk next time we see each other and figure it out

phone message: i recorded a temporary phone message - i didnt realize it would fully erase what you had recorded previously, so tomorrow i will re do the whole thing because i had to run to class!

Wooder signed the PO, gave it to debbie who brought it to accounting.. we got a PO number for it, debbie asked me to leave it with you - i put it in the left drawer of the desk!! 

Alssooo I was thinking about CAW (customer appreciation week lol) and we said we would do that the week of oct 20th - i think we should put out the stressballs annnd halloween candy to give away? and maybe some halloween themed "thanks for being great"/"come back soon" etc. like we did for valentines last year
-we can talk more about this when we meet! lemme know what you think :) 

oct 7 - dana

o'brien
- need to re-email ryan and ask for payable information. he never answered me when i emailed him last week for it. until i get that, i cant put through his cheque.
- emailed him

reconciled
- red cross
- film festival
- tickets are in cabinet 
- waiting for debbie to approve them

Purchase orders
- guide maps was done yesterday
- i finished the PO for the banner pens today, debbie signed off on it, i'm waiting for wooder's signature (he is in a meeting atm). once he signs it and gives it back to me, we can submit the form to account office (i already submitted the electronic copy)

screemers 
- check out checklist, i've done what i can until my shift ended!

EOD and Float
- updates these as i was doing screemers stuff

TO DO:
- finish screemers checklist
- print out screemers poster and post it
- grab PO from wooder and give it to accounting
- call that guy back
- temporary phone greeting for thanksgiving




Monday, October 6, 2014

oct 6 - dana

Purchase orders
- pocket maps - DONE
- banner pens - waiting on michael to confirm some stuff bc we are having issues. took me a lot of time to work this out and we now have to wait for him to clarify last details before we can put the money through -- by the time we finished working out this stuff, it was 3:00 and i'm done at 3:30 so im gunna rush to get other stuff done now

contracts
- when a contract is complete and ready to be put away, please put a tab on it and put it in the completed contracts binder. i had an issue looking for the IC athletics and rec contract... it was under "jessica's copy" which was on the desk waiting for her. it just makes it easier bc i couldnt find it for a while and its good to get it out of the way and have it in the binder. i stapled the sheets together, tabbed it, and put it in the completed contracts binder. 

To be reconciled -- please do this, pull tickets and all advertising
- red cross
- world film festival -- contracts are sitting on desk, i already took them out of the ticket binder but wasnt able to start them
- i took this stuff off the website already while i was updating the hours

powerpoint
- put it downstairs
- hid the red cross stuff

banner pen design and pocket map design
- got artwork, made changes, waititng for changes to be made and sent back
- once sent back, confirm with debbie and then sent the banner pen design to michael and then tell dave that we have confirmed our side of the pocket map (once wooder confirms, we can place the order for them to start them bc the PO is in)

Thankgiving
- put hours on website
- made notice for board
- i put it on the powerpoint for you
- this needs to go on the temporary phone greeting -- must be done asap because its this weekend so this must get done tomorrow

Screemers
- i didnt get to touch this at all. 

Friday, October 3, 2014

oct 3 afternoon

EDM:
-Debbie took care of this, got the cheque and called Josh.
-he came by and picked everything up!

-coffee sleeves were dropped off to UM

-jess from a&r is coming MONDAY - i gave her our hours

-boards and pp for yuk yuks - I did the PP and asked a CSR to update the whiteboard with the info!

-PO for pens and pocket guides - didnt get to this, i will get them done on monday morning hopefully!!  - the physical PO is sitting at our desk already

-screemers dropped off tickets and contract
       - I counted the tickets then locked them in the drawer of our desk (bottom drawer on the left side of the desk) - im going to deal with all this on monday and get them out, feel free to leave these with me

-red cross - collected tickets annnnd left them in an envelope at the desk for scott to give to red cross guy with the sign up sheet - these need to be reconciled 

oct 3 - dana

Football
- cheque req. done and given to debbie
- jess is coming during your shift to pick up the tickets. they are in the cabinet 

flyers
- made and gave to alex for the conference
- saved updated flyer to our floder

josh - EDM
- accounting is currently processing his cheque
- when it gets in you MUST call him and tell him it's ready. he NEEDS it today so we are rushing to get it done. please make sure you check accounting regularly to get updates on it's progress and then CALL HIS CELL (sticky note on computer screen) when its ready 

campus events tickets - new event
- did everything except boards and powerpoint
- if you want to do boards + powerpoint for this please do!!! the contract is sitting in front of the computer)

banner pens
- we are gunna order in the next few days. hopefully monday i can get the PO done
- you can do the PO today if you have the time. the sooner we get the PO done the better!! remember to get wooder's account number too bc we are splitting the cost.

screemers
- i left screemers for you since i was doing the other tickets, i left the emails unread (didnt open them)

COFFEE SLEEVES -- must go out today wooohooo

monday--reconcile red cross

Summary of today's today list- yuk yuk's board and powerpoint- bring sleeves to union market- check with debbie for the cheque -- then call josh's cell :)
- complete PO for pens and pocket guides -- get wooder's account number for these since we are splitting costs (princes are in emails, but call underground to double check cost).
- see whats up with screemers 

Thursday, October 2, 2014

oct 2 - dana

western game
- emailed about refund information (where to direct students, why its cancelled etc)
- website updated
- fb and twitter updated
- made a com journal post
- Tickets in cabinet - emailed jess to let her know they are ready for pick up anytime
- waiting on them to clarify who the cheque is payable to bc jess wrote something weird on the contract lol

reconciled 
- western game
- o'brian
- waiting for him to clarify who the cheque is payable to. emailed him

RMS
- updated

Float
- updated

banner pens
- emailed dave for artwork approval, CC'd wooder
- he is coordinating with wooder now, watch for his reply tomorrow

flyer
- followed up with rebecca to see if the flyer is ready to be printed yet
- ordered them for printing

red cross
- scanned and gave jerry a copy of the form
- contacted CSR on duty tomorrow night to let them know he will be coming by to pick up the final sheet at 9pm. -- scott, texted him.

Monday
- reconcile and pull all adverting for red cross

banner pens + pocket maps costs
- so we only have $1300 left and we need at least $500 to last us the rest of the year
- i have asked dave for pocket map pricing so we can figure out how much to allocate to pens vs. pocket maps.
- pocket maps $190 for 1000 (mike will do $190 for 1000 as well) so 2000 total.
- banner pens lets do the 5000 pens.

TOMORROW- flyers need to be picked up and prepared for the event THIS MUST BE DONE- we should make the PO for the pens- the PO for the pocket maps we will do when they finally get the map, we are waiting on that stuff
- we need to contact the engineering alumni ppl about their advertising and see if they wanna come in and pay at some point next week and give us the slide so we can prepare everything.
- COFFEE SLEEVES MUST GO OUT TOMORROW :)


Oct 2

Pens pens pennnnssss!!

Okay so we've got approx $1300 in the account for pens.

Here is what I've gathered...

1000 pens - $558 USD - $622.92 CAD - $311.46 (divided by two because we're splitting w Wooder)
2000 pens - $852 USD - 951.13 CAD - $475.57
3000 pens - $1124 USD - $1254.78 CAD - $627.39
4000 pens - $1316 USD - $1469.12 CAD - $734.56
5000 pens - $1468 USD - $1638.80 CAD - $819.40

**the problem with this is he never responded to tell us if these numbers or final or if there's any costs on top of this for shipping, etc.. I emailed him asking buuuut there's some sort of holiday in China until the 7th according to his most recent email, so i dont think we'll be hearing back from him for a few days

Debbie said to just go ahead with whatever we feel is best, as long as it's under that budget! So once we hear back from China then we should take the our preferred numbers to Wooder and see what he thinks

OTHER NOTES:

-screemers is coming by tomorrow with tickets and contract, etc.

Wednesday, October 1, 2014

dana - oct 1

website
- leave all website stuff for me to do from this point forward pleaaase:) its just easier bc instead of u putting it up and then me going in after to change it (i.e., fomatting and location), you can focus on other stuff and i can quickly put it up when i get in. :D

sunday event
- contacted rebecca to have specific changes made to flyer
- made a contract thingy specifically for the event that debbie requested and prepared it for her so this took some time

EOD and Float
- both football games are on these

ticat
- twitter and fb done

ryan... called.. wants his tickets back ugh so i had to stop and pull all the advertising and debbie is gunna talk to him bc this has been crazy. he wanted to leave us 8 tickets and debbie said no and just said take them all. so i had to pull everything lol
- ill "hide" the slide atm from the power point but i wont have time to actually save it to the file bc i gotta go t o class, so when you do the slideshow next, remove it permanently or re-hide it and save it :)

pens
- gotta do this, ran outtta timeeeee aaah. i talked to debbie about it tho and we can find the info in accounting office and we just gotta go subtract everything you ordered from that amount :) 

football - barods were full so i had no room to do this. instead, i emailed jess for a poster bc we have roomm for that btwn red and green


michelle emailed u back! i flagged it for u



oct 1 morning

I was discussing with debbie putting out stressballs throughout midterm times, so i will deal with this another time this week - basically going to count them and split them for 4 exam times to have them at the desk with a sign that says good luck on midterms or something like that...

&

Football tickets are all out!! there are two games, you can read the other comm journal for that info :)

I left out the contracts for both, so you can see where i left off with each...
they just need to be added to the float sheets, the end of day templates and the whiteboards (both games)

TO DO:
-fix the wording on the board
-tweet and fb about a bunch of the events coming up this weekend - i asked CSRs to retweet/share/like/comment/etc
-figure out whats left in the budget so we can order pens - i gave the last pens to debbie for a conference coming up
-TICATS - tickets for this Saturday are going to be available only until TOMORROW AFTERNOON so we need to make updates and advertise it a bunch before doing that.
-Debbie wants to talk to you about updating the red flyer i think