Friday, October 17, 2014

oct 17- dana

tickets
- stocked up tickets at the desk for this weekend (ticat, mac football, hsr, presto, haunt, screemers, etc).

Pocket maps
- picked them up, there were error on them from printing that Dave and I noticed as soon as we opened the box. We have to correct this. Before we reprint them tho, Debbie has decided to have a meeting with Wooder.
- so on Monday I will be doing that with her, ill update you on what she decides to do.

Ticats
- Brad came to get the tickets, do i handled all the signing and stuff for that when he came.
- posted on FB and twitter that we have run out of ticat tickets
- took it off the website
- took it off the float sheet (put new floats downstairs)

Desk
- got help up at the desk for some refund issues with wonderland

laurier ticket pick-up
- emailed and texted the CSR who will be on red at 6PM to let them know what they have to do.
- made the ticket pickup form and put it in red's folder to be used for pickup

email included the following:
Hi Lauren and Jasmine,
I have included you both because this ticket pick-up is occurring at 6PM, which is exactly when Lauren's shift ends and Jasmine's shift begins. Both of you should be aware of the procedure so both of you can be prepared at 6PM (the organizer may come early, which will mean Lauren will handle the ticket pick-up. Or, the organizer may come a bit after 6, meaning Jasmine will handle the ticket pick-up). Please familiarize yourself with the procedure. Read this email carefully and please call me if you have any questions at any point in time--I'm happy to walk you through it over the phone!
During your shift later today, the organizer of McMaster Marauder Football (from Athletics and Recreation) will be coming by the desk to pick up the remaining Mac vs. Laurier tickets. I will put all the  tickets in red’s ticket folder along with the ticket pick-up form. One of two organizers, Marc or Jessica, will be coming. Please see below for instructions on what you need to do.
1)    Ask for ID to confirm they are the organizer (Marc or Jessica). Do not give the tickets to anyone else. On the pick-up sheet I have included their names for you to confirm their ID. If someone else comes, please call me and I will make a decision on whether to release the tickets to them or not. My cell is 905-531-5545 
2)    Do a physical count of the tickets and record the number of tickets on the pick-up sheet where it says “# Tickets Returned:_______”
3)    Have Marc/Jessica also do a physical count to confirm the number you counted.
4)    Write the date and time of pick-up on the sheet.
5)    Have Marc/Jessica sign the sheet where it says “Signature”
6)    Sign the sheet yourself where it says “CSR Signature”
7)    Include the ticket pick-up sheet in your deposit
If you have any questions or if any of this is unclear please call my cell, 905 531 5545. I’d rather you call if you have any questions about the process rather than guessing J Thank you!
Thank you,
Dana Kolodzey


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