friday jan 31 - sabbu

LCD
- fixed the screen

PP
- started working on Feb powerpoint

meeting took up most of the shift

- also we need to start figuring what we wanna do customer appreciation day, i think week before reading week would be good since it'll be the busiest, we can set up a meeting next wednesday maybe with just two of us?

you work till 12, so I'll come in at 11 and we can talk/plan for about hourish - let me know if this works for you

dana - jan 31

LCD screen
- not working. i tried to fix it, but the screen gets stuck on the "del" loading screen and wont load to the windows display. pauline is away today, and i cant find her assistants email anywhere

a bunch of stuff stopped working downstairs so i was down there for a half an hour  helping natasha before cody was able to come in

counted kanye when i came in to confirm ticket counts for red

monster truck concert
- counted
- EOD
- website -> couldn't do bc msu server went down (every time i tried saving anything on the website it said server error and the page went blank - i emailed pauline)
- float (didnt print tho - we can print monday)

Float
- removed student (yellow) techno colour dreams since we are sold out

snowtubing
- did cheque rec
- gave to debbie
- left on EOD just incase josh and cody hadn't finished yesterday's rec yet

website
- will remove snowtubing, CB when server is back up monday
- will add monster truck event monday

thursday jan 30 - sabbu

latin formal
- sorry I forgot to mention to you, as he was giving me the tickets he changed his mind about the member tickets, he said he would sell them to the members himself

paint party
- we're almost done with student tickets, so i spoke to Al and he said we can start selling guest tickets as student tickets, so i made comm journal post about that

kanye
- edited the poster she sent a little and put up on pp, fbook, twitter

made notice about closure today

dana - jan 30

kanye 
- website done

latin
- RMS
- made copies of the contract and FAQ for downstairs and debbie
- put tickets out
- put poster up
- float
- EOD
- emailed asking how compass staff are supposed to confirm who are OLAS members for the discount (its mentioned on the FAQ sheet). if he told u how this is supposed to be done when u met with him please let me know so i can put the info on the website and com journal
- can you please advertise on FB and twitter once they send us an electronic copy of the poster (i tried finding an online version but their FB is closed and it isnt on their twitter)

calendar
put paint party, kanye west, pangaea mutlicultural event, latin formal on the calendar.

wedensday jan 29- sabbu

kanye
- did everything besides pp and website - make sure you read the comm journal post so you know how its gonna work

latin formal
- we got new tickets, eveyrthing is in safe, didnt get a chance to do anything for this, please put them out, and there is sheet CSRs need to fill out with the tickets

dana - jan 29

pangaea
- sorry! i didnt realize i messed up the 3% thing thanks for catching that
- yeah i would have deleted the old post too, we dont need 2
- update FB poster for pangaea
- added contact info for pangaea on website (she recommended students use it for additional questions they may have)
- added info about performance discount tickets
- went to CSR FAQ for pangaea and highlighted the really important information since there is a lot on the sheets

Website
- updated bulldog game dates

IC manual
- updated website section!

hours
debbie sent the upcoming Compass hours, i already put up the hours but i spent time confirming all of them

MSSS snow tubing
- its tommorrow, so i made a post about it on FB and on twitter

kanye
- this slipped my mind until the last bit of my shift, they sent us the posters tho while i was heading out. ill put this on the website tomorrow!

tuesday january 28 - sabbu

Pangaea
- made comm journal post
- checked RMS - you had the cost a little mixed up I think, the profit margin should be 3% not 0.03% but i fixed that
- updated PP
- converted their pdf poster to jpg - and updated twitter and fbook (i just deleted the one you made and made one with the picture, there was no point in having two posts)

IC Manual
- I'm almost done going through everything and updating it ; I just need you to look over the website section, since you've been handling it
- open word - go to Compass --> 2013/14 --> Internal Coordinators --> you should see folder labelled IC Manual, there should be document labelled "Website 14-15" open that up and change whatever you would like

monday jan 27 sabbu

-updated pp
- went through resumes
- jamie said theyre releasing one last batch of CB tickets -tomorrow at willy dog event, ill make comm journal post - but when you get in tomorrow, print out a notice saying CB tickets not being sold here

sry i think i forgot to publish this last time

dana - jan 28

Charity ball
- made com journal post
- posted notices on red and green windows

Email
- new tickets coming in soon, i sent him our hours

FB
- made another post for mardi gras since theres only 3 sales

Pangaea
- RMS
- EOD
- Float - added and printed out 10
- put out tickets on red and green
- website
- put up poster (hard copy)
- electronic copy of poster wont work. i cant upload it to FB or the website, so i emailed maria to ask for another one via. email
- when we got new poster, we should make another FB post with it
- they made a PP slide, its on the desktop for you

Dana - Jan 27

website
- reading week hours of operation
- greyhound schedule changes
- updates selling tickets at compass page
- megabus schedule updates

Al
- paint party ticket update

IC shortlist
- went through resumes, made a list of  4 people we I thought had the best resumes out of the bunch (there wasn't that many resumes to go through).
- I left a copy of the names i chose with debbie, as well as a copy for you on our desk. Feel free to add names to the list if you think other people were also good candidates

Paint party
- put out more student tickets, we got quite a bit left in the safe, but below 100
- we only have ~30 guest tickets left in the safe, but red and green have a lot of guest tickets

updated boards on walls near mills exit and water fountain

Dana - jan 24

Website
- updated event tickets page, went through all information and made necessary changes
- removed OSC
- added notice about early bird tickets being sold out, added regular ticket price for students
- went through entire transportation page and made updates (links, information, notices, etc)
- went through FAQ page and updated the answers to all the Q's

Paint party
- debbie asked me to change the RMS titles you put for paint party (CSRs were getting confused or something and entering them wrong bc there wasn't student/guest in the primary title).
- i also made envelopes for the tickets. they arent double checking the tickets before giving them away, idk why. so we made these changes to help prevent further mistakes. we should probably talk about this at the meeting (double checking the ticket and rms price before selling it)

replied to all emails

FB
- made post about early bird tickets being sold out, regulra now available

Note to self: do "selling tickets at compass" website page

thursday january 23 - sabbu

CB
- made comm journal post about 20 tickets being sold tomorrow by campus events and not us

USS
- made envelope for them with their copy of contract, left in drawer

YUK YUKS
- emailed AL to see if he wants leftover tickets - he said to recycle, so theyve been thrown out

Techno Color Party
-earlybird sold out 
- yellow tickets are now out on sale - updated RMS, updated EOD, and float - made copies for desk downstairs ; you can add this price to website - regular student $20 + HST
- tweeted about earlybird being sold out

worked on manual - left off at ticket sales

dana - jan 23

restocked tickets - HSR and paint party 

snowtubing
- put notice about date change on websit

paint party
- put poster on website from campus events facebook page

updated hamilton bulldogs game info on website

worked the desk which took up a lot of my shift

scavenger hunt on the 28 and 29th, cindy emailed us letting us know she'll be stopping by at 2:30 to drop the stuff off. i flagged the email for you, since you've handled all these in the past i figured i'd let you make the com journal post in case there is any additional information you want to add (other than the into in her email).

EOD
- removed yuk yuks night, charity ball, and OSC

USS is complete, photocopied and handed into acounting

wednesday jan 22 - sabbu

snowtubing
- they've postponed the event - theyre thinking next thursday - jan 30th

dye hard
- jen came by to pick up her check, i was downstairs, and then she left, but she asked that we mail her the check - so i sent that out

yuk yuks @ 1280
- i found hte remaining tickets in the red box across our desk, so i moved them to the drawer

mardi gras
- made fbook post

worked on manual for rest of shift - finished summer manual

dana - jan 22

yuk yuks
- pulled and did internal transfer, gave to debbie

website
- added snowtubing poster
- removed yuk yuks

twitter/facebook
- pinned the paint party post you made to the top of our page since it had been pushed down by other posts,
- retweeted campus events on twitter

CB
- did internal transfer, gave it to debbie
- when i did all the numbers, we were short 1 early bird ticket and 3 charity ball tickets. i calculated this shortage in the internal transfer however debbie may change it (from her rec, we may be over or short a different amount if things were entered wrong in the RMS or something). so watch for that if she gives it back with a new over/short number, otherwise, its complete.
- completed contracts (will all ticket numbers on them) are in our completed contracts binder (photocopied the complete versions from debbie)

binder
- moved CB, OSC, ST, and CW contracts to completed contracts binder
- got a bigger binder for our completed contracts

tuesday january 21 - sabbu

techno color party
- did advertising - fbook, twitter, pp and made com journal post

tubing
- added to pp, fbook, 

mardi gras
- added to pp, tweeted - still need to do fbook, should do this maybe tomorrow or thursday since ive made a lot of fbook posts already

-emailed kellin about the whole cirque du soleil thing 

-restocked tickets

-updated float- took charity ball, and yuk yuks @ 1280 off
-updated RMS

cont'd manual - left off: summer manual - important dates

dana - jan 21

CB
- ya i always tell CSRs not to say we are sold out.
- we got more tickets last night around 5PM, i was here. we are not to sell them, jamie needs them back, she realized they are needed elsewhere
- they are i the cabinet
- we are not getting any more tickets, so we are sold out, i put up noticeson both windows

website
- added pubcrawl, snow tubing, and paint night (waiting on electronic posers for paint party and snow tubing)
- added ST notice
- added FAQ info for snow tubing and pub crawl to website
- removed aboutown
- removed any  reference to aboutown and ST from all pages
- put sold out notice for CB

make sure u remove Aboutown from manual completely

debbie wanted to remind us that the manual needs to be complete by the end of feb,

mardi gras
- i left them behind the desk downstairs, they're back up

boards
- put up advertising for our new events

snow tubing poster up
put out tickets on red and green for new events that were needed

did some ST stuff for debbie

monday jan 21 - sabbu

CB
- we may be getting more tickets, so make sure we are not telling anyone to say they are sold out

new ticket
- techno color dreams - paint party
- 3 types of tickets ; students - earlybird (green) and regular (yellow) and guest (pink)
YELLOW TICKETS ARE NOT TO GO ON SALE UNTIL GREEN ARE DONE
-mac students all ages, guests 19+, earlybirds are only for students
- i have done: rms, float, eod for the earlybirds and guest tickets, when we are ready for the yellow ones we will add it then
- still need to do all advertising and comm journal post - on comm journal post, tell staff to tell customers that once earlybirds are done the price will be going to $20 versus the $15 earlybird - again this is only for students

yuk yuks event tomorrow
- as soon as oyu get in check ticket numbers, and see if we need to re-stock, i put out 50 today, but idk how fast they are going

mardi gras
- tickets on sale now, im not sure where you put the posters, but once you get in you can put those back up 

dana - jan 20

debbie and i had a meeting for like, an hour to catch up on everything she missed while away

club crawl
- took down all the posters that were up downstairs when i came in for work at 10, i left them down at the desk for now
- this contract is on hold until debbie gets permission from John to move forward with it. we checked out their website and stuff to confirm a bunch of stuff

debbie wanted me to leave u a note to go see her about SOTA

website - snowtubing event
- i ran out of time to add snowtubing event, ill add it tomorrow - hopefully we get the poster from them by then. i emailed them asking for it (since they didnt attach it in their last email like they thought they had)

ST
- we called erik and got a formal notice, i will post this when debbie emails it to us
- i put ntotices downstairs

I pulled OSC, HSR monthly - did physical counts for debbie to did rec, they arent going back out
- debbie will make  decision of if she wants to keep doing OSC (they have a new program so she;ll look into it and decide)

kelin
- he wants us to advertise for cirque du sole
- debbie will only do it if we get commission, we wont do free advertising, so shell let us know

- restocked tickets downstairs, updated pp

- worked on manual

- snow tubing tickets are in - updated, RMS, EOD, FLOAT, TWITTER, FBOOK - once we get poster we can do more advertising

dana - jan 17

club 77
- the reason we cant sell for events including club 77 because of the danger to students (stabbings and things that were happening at the club and at events associated with the club).
- I spoke to anna to find out more about the policy. its a university policy, its above MSU authority. i explained it was a pub crawl and club 77 is one of the clubs included, she said to speak to wooder tho to confirm what we are allowed doing.
- BUT adam said he removed club 77 from the event. i find that kinda sketchy cause it doesn't seem like it would be that easy to remove a club from a pub crawl so fast, considering these things are planned months in advance and take considerable agreements. wooder said the same thing when i told him they cut 77 after you originally emailed him about the problem. Wooder said that because they were originally affiliated with club 77 we need docuentation/proof that they have been removed from the list in order to sell tickets, or else we could be breaking the policy and get in trouble. i figured there would be a problem even tho they removed club 77.
- he said he never got ur email when you originally explained the issue with club 77, which i find hard to believe bc it clearly sent. he is now saying we should make the case that he cut club 77 from the event without knowing our policy, and thus we should continue with sales.
- as you told him the other day, in the end debbie will make the final decision so, we'll just wait

i made another tweet about ST, i dont think anyone has come for the refund yet so i dont think many ppl taking the bus have seen our notices.

emailed al for yuk yuks update and jamie for CB update

updated hamilton bulldogs game schedule on the website for the month of feb

thursday january 16 - sabbu

CB
- got 112 more tickets: added to contract, bundled up, and put in safe

Mardi Gras
- so we have a new contract - its a pub crawl on February 28 ; its kinda long to explain, so i'll explain everything tomorrow in person at the manager meeting
- made photocopies, put up poster, added to float sheet, added to EOD, added to RMS
- and then i noticed that one of the clubs is 77, so ive held off on selling, we'll need to ask Debbie if its okay to sell them still

dana - jan 16

CB
- put out more tickets

RMS
- updated (removed murder mystery event),
- * i left USS and toyko police for debbie to confirm her numbers when she reviews the cheque rec and internal transfer i made for them

updated Al on yuk yuks sales and Jamie on CB sales

cleaned out desk downstairs, removed all old contracts from binder, etc

ST
- notice on website
- notice on twitter and facebook
- coordinated with wooder to help advertise it ASAP
- board and notices at desk
- emailed erik to have him go to the stop at both 4 and 7 for students who didnt see the notices and went to catch the bus
- me and josh texted all CSRs to let them know, so that they can inform anyone who comes to the desk about whats happening and how to get their refund

wednesday january 15 sabbu

CB
- tweeted and updated fbook about new tickets

- printed out more float sheets

and continued to work on manual - left off: summer mannual - consignment tickets

Dana - jan 15

Charity ball
- counted about put 25 out on both red and green, the rest are in the safe
- added new tickets to contract, emailed jamie to confirm number (plus one that was missing)

Adam is going to come in to meet with you at 1 on thursday

cleaned out ticket binder, moved the completed contracts over

did boards downstairs

did some stuff at the desk

tuesday jan 14 - sabbu

- replied to some emails
- updated the pp
- mikayla came in for her shadow shift - spent about 20 mins with her
- worked on updating the manual for rest of the time

oh and jamie dropped by - she said she's gonna try to drop tickets off at around 10 in the morning for charity ball

dana - jan 14

SOTA
- anna came by and got her cheque

USS
- we are sold out of USS
- removed from website
- removed from float sheet
- wrote sold out on USS on board
- started rec/cheque rec, put under debbies door, when she approves it we'll need to make copies hand in to accounting

EOD
- updated (removed police club - jody are done with it)

Charity ball
- i put out 25 tickets on both today and yesterday, so we are now down to our last 25 tickets in the safe. i kept jamie updated so she is aware of this, she is gunna bring us as many more as she can on Wednesday
- left a com journal post for CSRs to not tell customres that we are sold out if we run out before wednesday bc we will be getting more, i instructed them to tell customres to come back tomorrow if we run out today

dana - jan 13

hellooo!

jamie's email
- sorry she emailed me through the IC account since she didnt have my personal email. i deleted the email regarding my other employer
- she is going to bring us more tickets on wednesday tho for charity ball !

emails
- replied to emails
- mikayla will be shadowing you tomorrow (cody CC'd us in an email from her)
- kim - i left her email for you since you've been talking to her
- krista (right to play) is interested in collecting registration fees through compass for her event

updates the boards

updated the website and removed police club info

your doing the feb board correct?

 emailed paula about our USS ticket sales (gotten better, at 22 as of 11:45 this morning). I did some additional advertising on FB and twitter to try increasing that number. she is gunna leave the tickets here with us

friday jan 10 - sabbu

- not much today, i printed off some float sheets for downstairs, and worked on the manual

left off: monthly tasks

dana - jan 10

Hi Sabbu!

window banner
- this morning on my way to work i realized we still hadn't put the window banner up so i did that this morning. I was so scared! Mike Wooder helped me, I had to stand on the ledge of the window thats at our chest height and lean against the window posts looking down at the ground outside, i realized in that moment that i'm afraid of heights haha. Not a fun experience, but the banner is up and it looks good!

website
- went through the entire webpage making sure everything was up to date, this took a while to review everything

events
went through msu calender to see what events are coming up in the next few months that we should be aware of, theres nothing on there that big (ie. like clubs fest that already past, i had no idea it was so early). more events may appear over time though so we should check every now and then. as of now there's nothing that we can be a part of or should be aware of

mystery event
- took off website, EOD

float
- updated


advertising
- so i left the email for you to reply to, i didn't wanna make any mistakes. ill review your response back to her next time i'm in so i know how to proceed with this type of thing in the future. I looked at the advertising contract but i wanted to speak to you first to make sure I fully understand.
- There's a section for ppl who aren't selling through us, but there's no section for charity's who arent collecting through us. Should we make a new section on there to clarify that? Or does the charity/no collection through compass fall under the "no current ticket sales through compass" section?
- I was thinking we should make an additional section for charities who aren't collecting through us, starting at $5 instead of $10, since they are a charity. I don't know if you've talked to debbie about what your gunna charge her, so please fill me in on what you talked about/what i missed and what to charge for this type of situation :)

thursday jan 9 - sabbu

hihii

USS
- we sold about 10 tickets this week so far, so I emailed Paula updating her

i put all the christmas stuff away and cleared out the drawer we have all the checks in, i called/emailed ppl to come get their checks, so hopefully people will be coming by tomorrow to pick em up

-ive started updating the IC manual, Debbie wants it done by the end Feb - I dont mind being the one updating it, I feel like there will be confusion if we both do it, I will leave the website one for you though, since youre more familiar with it

(this is just a note for me: I left on "division of tasks")

dana - jan 9

tokyo police
- i spoke to al a few days ago and he isnt able to give us any more tickets (n) we sold out of guest tickets today, notices are on the windows and i put  a notice on the website

website
- i never put a notice up about hiring CSRs, last time i reviewed that page it didnt say anything about hiring csr's so idk where that came from haha, but thanks for removing it

yuk yuks
- on monday i put 20 student and 20 guest on red, and 10 guest and 10 student on green. i went down and counted everything today, turns out that (somehow..) green took all of reds tickets (they had all 30 students and all 30 guests), leaving red with zero which is what you found. i fixed this and confirmed our numbers which all add up.

internal transfers
- you were using the wrong internal transfer template for tokyo police, i started a new one with the template that includes the HST boxes that debbie needs. i did the over/short and gave it to debbie.
- as on 12pm on jan 9th we are missing 8 tickets (4 student, 4 guest). i did the over/short on the internal transfer for the 8 missing, but debbie needs to check today's rec tomorrow and see if any of those tickets turn up. if they turn up, we will have to change the internal transfer to account for those 8, if they remain missing then the internal transfer is complete and debbie will approve it.

wednesday, january 8 - sabbu

- started internal transfer for tokyo police club and charity ball - saved under internal transfers folder
- me and josh dealt with the boxes that were delivered - we got an email about it, so dont worry about that now
- i also fixed the "jobs at compass" page on the website, the links werent working, so i took those off, and put the links on to take them to the page where they can apply from - and also it said there that we were hiring CSRs now too, but we're not yet - that's gonna happen once we hire new shift supervisors
- put notice on pp as well and made a comm journal post applications being open

also idk if cody told you, but I believe we're having a manager meeting on friday at 130

thas all :)

dana - jan 8

hi sabbu,

i had to work the desk today,
we are selling guest toyko tickets to students now for guest price i put a notice on the windows, com journal, website, and facebook,

please advertise it on twitter

i didnt get a change to read ur com journal post from yesterday bc of how busy my shift was downstairs.

ill read it tomorrow and do anything that u needed done

thanks
dana

tuesday, jan 7 - Sabbu

hellloo :):)

sorry I couldnt come in yesterday, I was snowed in at my aunts place, but anyways

Job Postings
- i think you already put up notice on website, but you should add in how to apply as well- hopefully by tomorrow it will be added onto the msu website

Check pickups
- Anne from SOTA finally replied to the email about picking up her check lol - I told her what times we are in, so she might be popping in sometime this week

Yuk Yuks at 1280
- i went down and for some reason there weren't any tickets on red - so i put some out there, and Al came by to pick up 15
- and he sent electronic poster

USS
- did more advertising

pp
- the january slideshow will be up and running by end of my shift :)

tokyo police club
- i talked to al and he said he wants the tickets to be sold until close on saturday - so we dont have to pull them before or anything
- ive also emailed him asking if he wanted to give us more, so we'll see what he says about that

updated EOD and printed float sheets for downstairs

Dana - Jan 7 2014

Hi Sabbu!

I replied to the emails that i missed yesterday. The one from Mikayla I simply thanked her and said we'd get back to her etc, because I wanted to discuss the event with you first before agreeing to anything.

powerpoint - i forgot to tell you this before but i love the new pp theme you made for winter/christmas.

board
- did the board infront of the desk
- board near elevator is done

website
- some updating

mystery event
- soooo... Julie from the desk said they may not sell through us anymore becaues they dont wanna lose money from paying the admin fee. which sucks cause i did everything for their event yesterday including advertising that they would soon be available at compass. watch for that, they will get back to us soon to confirm if they are gunna cancel the contract.

HSR notice
- made a com journal post about the changes
- notice on board btwn tills
- notice on website transportation page

document thingy
- i forget what its called, but that document i mentioned yesterday is done and handed in so you can ignore my posting about  :)

i forget what else i did today.. some other small things :)

dana - jan 6

Board
- will do tomorrow, ran out of time today

website
- updated all tickets (including charity ball changes, hamilton bulldogs)
- added yuk yuk's night hosted by campus events
- i edited the murder mystery event you added for me (thank you) to make it consistent with the rest of the tickets and moved it to the top of the page since its new, also the picture attachment u used broke so i fixed that
- updated the hours section

made the january calender and put on important ticket dates from contracts

yuk yuk's night at 1280
- put out yuk yuk night tickets
- put on website
- RMS
- made com journal post
- FB is done
- float sheet done
- EOD done
- needs to be put on twitter, pp , and board
- made copies for debbie

CSMMS murder mystery
- website
- RMS
- com journal post
- FB done
- float done
- EOD done
- twitter, PP, and board need to be done

USS
- the contact emailed us, online sales for the event have sold out so she wants to pick up our tickets and put them online since we havent sold any, so watch for her emails
- we have to let her know by friday if any have sold

emails
- i have gone through the emails and replied to the urgent ones, the ones that are flagged (started 3 weeks ago with kimberly about advertising) we still need to reply to. please reply to them if you get a chance, thers only 4

word document
- debbie needed a document made for her by tuesday (tomorrow) so i had to spend some time completing this, its saved as "MSU State of the Union" in our IC folder. Please review it tomorrow and make any changes. the email is flagged for you so you can see what the paragraph is supposed to be about. After you edit is, send it to debbie ASAP because its due tomorrow.