Wednesday, April 25, 2012

Wednesday (Athena)

Wednesday (Athena)
- sorry I changed my hours today, I was wiped, I wrote my last two exams back to back yesterday ugh. but now im done!!!!! wooo!

- discussed back and forth with Dave, Debbie wants me to have a meeting with him and Sandro to discuss everything, but she wants me to do it alone so kinda awkward lol since I basically have to tell him we arent willing to pay for his original work...

- contacted Jess about the possible compass, UM promo for may at mac, we'll see if shes up for it.

- Designed new flyers that will go to conference services with the "all about compass" on one side and our summer specials on the other. Had to re-arrange everything and Debbie suggested doing them more pamphlet-sized (like tall and skinny, one half of a regular sized sheet of paper) so that they could display them in their pamphlet holders. Finding out if they actually have pamphlet holders or if they will just go on the desk.

- Contacted Krystin from Wonderland to find out more about the online ticket sales. They arent ready yet.

- Emailed back HSR and Burlington transit with info about what numbers we need for schedules and our mailing address.

- I saw your little spring designs, very cute! I was also working on a summer promo display using bristol board so that works well!

- put the flyers for summer hours at the desk

- added my website input and forwarded that to Deb

Wednesday (krystin)

-Sehar and Laura got emails back from HSR and BT that the boys forwarded us. I responded to their emails for them.

-I added May at Mac hours to the website as debbie asked

-I will change the internal and external greeting before I go or something, because they start tomorrow so I don't want people call and hear the wrong times.

-did rec for the fellas

-made some spring-y things on the e craft for the desk. I needed to bid it farewell

-Debbie just told me you're coming in at 1:30, and I had a whole schpeel we had to go over, so instead I printed the emails and stuff for you. Basically, we have to get the P.O. and stuff done today while you are in so that it goes through this years' budget. Debbie and I adjusted some things on the banners and sent them to Dave. We changed General Inquiries (after trying to shuffle it around trying to make it work) to just inquiries on the tall banner, and Debbie wants the size of the wide banner to be at least 5ftx3ft so that it can be hung and it is large enough. We sent these drafts to Dave, and he asked what we needed him for since it looked done, so I explained that we needed it done properly and good quality, to which he replied that it was all low res (duh) and he needs to recreate it all, which he is working on now hopefully. I used the prices you got from him earlier and drafted up an approximate with tax total of $452 and sent it to him in email to verify that it was somewhat accurate. He said he will have to add AT LEAST one more hour of design work, which will be $45 more before taxes each additional hour, and that the banner prices change throughout time, but $7 a sq foot was a good estimate. Debbie is NOT impressed with him trying to charge more design time, so she said that you guys will go down later and argue against it with them, since the first hour they charged us was something we could have done in 10 minutes. So as we stand now, we are waiting for the proofs and we are wanting to write up a P.O. as a "work in progress" type thing to get it in this budget (Debbie wants it in the promotions budget line, even though it will likely take us a bit over budget)

-Since we only need post it flags and it is a waste of a P.O., I left the note for the girls to order them with whatever else they need to order. That way they can get what they want.

-

Tuesday, April 24, 2012

Tuesday (krystin)

-Did counts for CW, Yuk Yuks, and Umbrellas

-Dave should be letting us know any day now when the posters are ready. When they are, Debbie mentioned that we should put up CW posters in some of the same places as we go around (but it will likely not get done until Laura and Sehar get started)

-I put the summer hours on the ppt, website, and made a poster to switch out with the old ones after tomorrow.

-We got these year end transition meeting things that Debbie wants us to fill out by May 1, so I did that.

-I emailed Dave again to confirm pricing and get some kind of feedback about what I emailed him on yesterday (him fixing up the one we sent him). Debbie wants the P.O. written out ASAP so I went over confirming some pricing details. I priced it out for both of them at about $452 with tax. We will see what he says. If no response by tomorrow, one of us will have to go down and talk to him and/or Leslie about it. I would go today but I have to leave right at 1

Monday, April 23, 2012

Monday (krystin)

-did rec for Edgar and Karl again

-Emailed Amy Duffy for Niagara to let them know that we have sent them their cheque and it is in the mail, and to ask about ordering the adventure passes for the summer.

-There is a fundraiser going on downstairs, so I tidied the desk a bit, checked on all of the boards, took down old posters, and asked Erin to fill the side cabinets.

-I send Dave the drafted banners, and he basically said "ok, looks good, what do you need from me?" so I explained that we need him to tidy it up and fix up spots that look blurry etc. and that we don't know what to do next.. so helpful. I also approved the bus pass poster and asked them to print 30 again.

-Debbie gave me a WagJag thing to do a board like Karl did yesterday.. I warned Erin that people will now start asking for the WagJag deal lol

Friday, April 20, 2012

friday (krystin)

-Dave missed the paragraph 2011 again and Debbie caught that Wild Waterworks was wrong (my bad), so I emailed him back again. We got it back, looks good to me, but I sent it back to Debbie for her approval.


-I emailed Cindy's person about the scavenger hunt just letting them know that Compass wants to participate again this year

-I added the roller girls ticket to the float and eod, advertised it on fb and tw

-Debbie wanted to know stratus of the banner, we looked at it and she had me move around some things (the icon order, the general inquiries looked crammed so I put it on top for her to see (the other General Inquiries layer is just hidden, still there), and moved the background up a bit so that Information Centre was on all blue, not any white through it from the background. She wants the Information Centre more bolded when Dave does it. She is wondering if we might want to choose a different directional pole for that logo.

-We need tabs, so I flagged the page if you wanna pick which ones you think are best. I liked the ones last time but they went through too fast and I felt bad using them cause theyre so fancy and so few. I like the post-it standard, on the go flags. Let me know and I can start a G&T P.O. and we can add anything else we think we need.

Wednesday, April 18, 2012

Wednesday (krystin)

-did rec again today, went a bit more smoothly, only minor Coach issues, but it still took up a good hour

-We got the proof back from Dave but he didn't change ANYTHING on the bus pass half... and misspelled Available, so I looked it over with Debbie (she likes the concept and look of it though) and I emailed him back with things that need to be changed.

-Niagara Winter Passes have been pulled, Debbie reconciled it and put in for their cheque to pay them, I took it off of all of our stuff

-Advertised the beginning of HSR summer bus passes on fb and tw

-did investigatory work for Debbie

Tuesday, April 17, 2012

Tuesday (krystin)

-I set my alarm for 8:15 because I started at 9 today, and I woke up at 9:52... awesome, so I got here at 10:15 and worked until 12:15 instead. I saw you talked to the Pangaea guy so I was fortunate that he's not an early riser and didn't get here until 10:30 haha, so he picked up those tickets.

-I wrestled with the Coach printer again, it kept getting jammed.. made for an eventful rec completion. So rec took me well over an hour by the time I got the deposit in to Marn. If you can do it tomorrow that would be cool, otherwise I don't mind doing it when I get in. I've got the hang of it by now.

-I think the CW promo is getting people attracted to our facebook page.. I woke up to emails for 5 people liking Compass on facebook overnight lol.

-Dianne responded to your email, but I'm not sure exactly what you and Debbie wanted to bring them, so I left that since she said to avoid coming to the office from noon to 1, and it is now quarter to noon lol.

-I made an email to send to everyone who is working the desk over the rest of exam period to go over wonderland and hsr passes. The hope is that direct emails will make them read it and spoon feed them a little bit.

Friday, April 13, 2012

Friday (Athena)

Wonderland:
- did comm post
- programmed RMS
- did website
- Facebook/Twitter
- got the posters approved at MSU underground so they dont get ripped down. Put some up around stud centre, others are going around campus so we can do that on Monday (main places where there are summer courses, BSB, JHE, TSH, CNH...)
- put ppt down at the desk
- messaged Dianne from conference service about posting wonderland stuff and some compass info at their office and their registration sites (keyes and commons)


HSR:
- programmed RMS
- updated website
- altered the graphic from last year so that we had some sort of image to put on the website
- comm post
- desk copies of HSR and wonderland at the desk in the folder

Friday the 13thhh (krystin)

-Canada's Wonderland time! If you can finish all of the promotional stuff for CW and get it ready, Debbie wants it all out on sale Monday. I got the powerpoint done and the posters are all here. Debbie had a range of places she wants them. I added it to the float sheet and eod. Still needs to be on website and FB/Tw, and commJ. I wanted to put it in RMS, but Debbie is still working with the contract, so I don't have remit prices etc yet. I called Krystin and she said the online gate price online is wrong, and it is correct on the ppt and posters that we have (went up to 57.99 instead of 56.99). She is also working on getting us online ticket sales and will get contracts and details for that to Debbie by early next week.

-Until we hear back from Dave, we will do our own advertising for the HSR pass. She wants them out starting on Wednesday. I have not yet done advertising for it, but it is on the eod and float.

-I can't help but laugh that despite everything you bought for the ecraft you were under the minimum purchase limit... lols

Thursday, April 12, 2012

Thursday (Athena)

- Finished the invoice stuff for the e-craft stuff. Total is around 200 bucks with everything.

- Made a copy of the summer manual for Debbie including all the extra stuff I added

- Printed out the twitter vinyl sticker for the desk glass and made and printed one for the website, Ill bring those down and add them up now

- talked to pauline about the website, she promised she would do everything in her power to keep all the stuff I worked on. fail.

- made HTML copy of the website....just in case......

- called Trudy from ecraft thing, she doesnt have any of the peel-able stickers for the window besides vinyl rolls, so i ordered more of those

-

Thursday (krystin)

-I talked to Debbie about what we want for the HSR poster this year, and she decided she wants to split it into a top and bottom half, top being blue and yellow and the HSR summer pass stuff, and the bottom being completely different colours about the summer attraction passes
     -we asked Pauline about how this whole website thing will affect our website address for putting it on posters and promo stuff, and she said she THINKS that msumcmaster.ca/compass will be best to use. I am floored that this is happening again... apparently end of August.
     -We noticed that Ontario Place is still on the summer flyers, which is no longer open, so I took it off of the computer version.
     -I sent Dave an email with what we were thinking for this poster and let him know that we haven't answered his banner email because we have to talk to Laura and Sehar still

Check out the email for details on what we told him.

-We got a voicemail complaint from a man named Aziz. He said that the night before the R2P soccer tournament, an emergency of some sort happened and the team was unable to get to Hamilton for the tournament. He stressed that the boys were really excited about it and they were bummed they could not go, but it was out of their control. He said they tried to contact the organizers that night and the next day to no avail, and when they recently got in contact with them, he was told that it was their responsibility and they could not give any of his money back for registration. I called him and let him know that we are not responsible for refunds and that that was up to the organizer, and he understood that but asked that we try to do something for him or at least tell them how to make things like this not happen in the future. He said he is happy at least getting something back because he knows it is for charity, but he does not think that it is fair that they do not have something in place for this. He asked that we talk to them and then call him back. I called Claire but she did not answer her phone, so I sent her an email. I just want to see what she has to say about it, whether it says something in the package about refunds, how to avoid this in the future, and what she thinks should be done to rectify it. I added a quick sentence to the contract and IC manual so that next year they know this was an issue and to discuss refunds etc. with the organizer next year. His phone number is 905-898-5877, but I asked Claire to call him back.

- Amanda finally emailed us back for the soc sci cheque and ticket pick up, she said she will be by today. MacReation picked up theirs yesterday, so once Amanda picks this one up we only have internal transfers and tickets left for pick up for Pangaea and QSCC formal.

Wednesday, April 11, 2012

Wednesday (krystin)

-I did the rec for the first bit, noone told me that the Coach printer stops working sometimes, so I kept trying to print and then Debbie told me to just turn it on then off again and it printed them all... whoops!

-Cindy emailed us about the scavenger hunt dates for next year, so I printed out the email to give to Laura and Sehar. Laura works at the desk today with Megan O so I'm gunna go down as I am leaving and chat for a bit. I emailed Cindy back just letting her know that we are training them again on the 19th and we will talk to them about it then, but that I do not see any reason why they would not want to do it again next yearrr.

-Debbie had me all SSd up looking for transactions in the RMS and printing things all shift

-she started to get information from Colin about the summer bus pass so this week we will be starting promotion stuff for that and CW. I pulled all of our old posters for it, Colin Kerr has agreed for them to pay for printing again. I called the registrar's office to ask when they start releasing summer student card stickers and they already have, so Debbie and I picked the sales dates for the passes.
-For the poster, Debbie wants them to look more Compass-ey as well as HSR-ey, so we can ask Dave to add his touches. I made a few scribbles on a photocopy of the old one and we can go from there.

-There was a voicemail from Trudy with Memories Wholesale just saying that she called and emailed us about the password to the website and wants to know if we have any questions about their e craft products. The number she left is 888-465-1935

Tuesday, April 10, 2012

Tuesday (krystin)

So I forgot to publish yesterday and lost it, boo.Nothing notable

-I made a blurb and sent it back to Kara for the tour guide summer training, basically just outlining the kinds of things on our flyer (adding that we are hopefully expecting PRESTO next year)

-I THINK I know how to do the rec that Debbie needs done those days, I just don't know what CC to print out, so I looked through their server folders and found a print out for how to rec greyhound and coach and printed it out to leave with the email from Debbie on the whiteboard. I'm le dumb is all.

-Ann sent someone by to pick up Framed tickets finally. Edgar said he came and accused us of why it took so long (we should have shipped them, we emailed her while she was away etc.) but last emails we sent she kept saying "be by tomorrow!" so whatevs. Those are gone.

-I tidied up our desk area  a bit, it was getting raunchy

-Edgar asked us to not give them so many fives when we give change from now on because they don't have enough 20s to do deposit so he keeps getting all the fives back and having to submit them to accounting as the daily deposit, which is why we never have any in the safe

-I updated the EOD

-A lady came by to ask if she could put up a poster for some president's thing happening at 1:30. She seemed to think I dictated the whole student centre and it took forever to get her to understand that we only have control over the desk and that MUSC admin controls the rest of the student centre. I took it and told her it is not something we do but that if I find space I will consider it, but I never got downstairs before the event to even look, so there was no point.

-I made a 2012-2013 section for the incomings. I added the powerpoints to the Transition folder you compiled and moved it into the new IC section.

-I went down to the desk and cleared old posters, took out old contracts from the binders,tidied a bit, filled the side cabinets, and found that 90s baby cheque and contract from last year that they left at the desk for the guy to come pick up. It's a cheque for only 9 bucks so thats probably why the guy never came by. I gave it to Debbie because it was from February 2011 so it would be stale dated, so she is going to give it to accounting and deal with it.

-another person used the suggestion tab and said to get presto, lol.

Monday, April 9, 2012

Monday (Athena)

- Spent the first almost hour of my shift trying to find updated schedules and just clean stuff up around the desk since Muna was surprisingly busy. Got change from Maggie for the desk too. See email to Debbie and Edgar re. updated schedules

- Jess contacted us about their promo, ill put up the poster before I go at 3 today

- updated the website and powerpoint about hours and switched powerpoint to the spring one

- Made a twitter and website template to be printed on the ecraft. Got a PO that Im going to fill out for ecraft stuff also once marn comes in tomorrow and I get an updated budget number.I'll do both of these on Thursday.

Wednesday, April 4, 2012

Wednesday (krystin)

-I printed 40 double sided copies of the flyer on coloured paper and left it with a master sheet in our mailbox as Debbie requested in case the ones at the desk run out while we are not here.

-I made a table of our hours and sent it to Debbie and ourselves

-Owais did not know how to do a Greyhound refund, so I did that with him

-I gathered magnets, notebooks, and pens for Sehar and Laura to give out with the handouts per Debbie's request. I left a note so they know what to take. I put the handouts and contracts in a paper clipped bundle each so it looks more organized. I also attached a flyer to each and got them 30 of each: magnet, pens, notepad.


-I made YET another post on fb and tw about hours
Wednesday (Athena)
- Discussed with Debbie some of the changes for the banners that needed to be made. We agreed that I should just work on it to come up with some possible designs for the banners and then we can send them to either Dave or Michelle to have their design team draw up a final copy. We have until the end of April to get them in.

- Got the paperwork ready for Sehar and Laura, printed out all the copies and everything

- Sehar came by so we went around and delivered our easter eggs! ....NOT wearing the bunny ears..And Karl told Debs about the playboy comment and Debbie said "doesn't that give you the heebie jeebies, im sure he was imagining all sorts of things....ew" ..AWKS.

- made another poster for the desk hours because more people were waiting when I came in today

Tuesday, April 3, 2012

Tuesday (krystin)

-Laura ok'd the speech and banner. Sehar thinks the banner is too plain, I agree. I talked to Debbie about it, and these are some of the fixes we brainstormed:
TALL BANNER:
-make Information Centre bigger (to the O in Compass)
-take out "Located in" and have it just say MUSC Marketplace
-add compass.msumcmaster.ca
-make a change to the font, the Arial looks too bold, like it is yelling
-add some stuff INSTEAD of the text (Debbie suggested the icons - transportation, ticket sales etc - from the website)

TABLE BANNER:
-again make Information Centre bigger
-take out "Located in" and have it just say MUSC Marketplace
-add compass.msumcmaster.ca
-add icons along the bottom similarly to the other banner, but without the words (the train, ticket stub etc)

After we talked about it I did a (VERY) rough sketch thing of what we were thinking on paint. They are saved on the desktop to give some kind of poorly done idea of what she wants. Let me know your input.

-Did the SCSN cheque rec and submitted it. They will mail it out from accounting so we don't have to worry about picking it up or anything. The contract is filed in finished binder, and she told me to shred the tickets.

-Maggie sent an email about that charge to her credit card. I guess she talked to Debbie about it and everything because she did not know what it was for. I mentioned it to Marn, and she reminded Maggie about the gift and all is well.

-They did not come by to get those cheques yet.

-I advertised the passes we have left on fb and twitter.

-Wooder's email on the PTM stuff had Debbie's wheels turnin, so we are going to send them with magnets, pens, and a notepad for everyone in addition to the handout, a copy of the contract, and whatever else we might find helpful. Still waiting to hear back from Sehar about the handout, so we can do all the copies and stuff tomorrow.

-I was thinking we should go around and do the Easter thing on Thursday since we are both in at the same time.

-I added city pass to both new slideshows (hopefully I remember to bring it down before I go)

-I made notices for the desk of new hours as per Debbie

Monday, April 2, 2012

Monday (krystin)

-took a look at the speech and added one clarification under the last point about advertising sales at compass before we know. Sent it to Debbie to review. She sent it back with changes.

-I also took a look at the info sheet and added facebook, twitter, and the website, hoping that they will push the social media stuff again this year. I sent the edited speech and the handout to Sehar and Laura to look at and asked that they respond by tomorrow sometime.

We need 25 copies of the handout when we get it back from them

-Unaiza and Raven both did not come when they said they would today.

-took SCSN off of everything except for the EOD so that they can do rec

-Laura from SCSN emailed us to ask if we can make the cheque out to Red Door Coffeehouse and have it mailed to them instead of an internal transfer that they would then have to send to them anyways. Debbie approved this, so once she confirms numbers we will be making out the cheque to red door and putting Please mail to: and then the address on their email. I emailed her back to confirm and asked if she wanted to pick up the tickets or dispose of them.

-I looked down at Travel Cuts and made our list. Sent it to Debbie

-Dave sent proofs for the banners. I forwarded to Debbie and the gals to get some input and saved it on the desktop
Monday (Athena)

- Debbie and Mike talked about having Mike send over some more information about what to expect for the PTM meeting for the new IC's but we still hadn't received an email from Mike so I went and talked to him. Turns out he misunderstood - he wanted you and I to provide all the material for Sehar and Laura (as well as their speech) since we are the experienced managers and really know what any of the problems/area of concern/rules are for PTM's that we've worked with in the past, which makes sense. I will draw up an outline for a speech for Laura and Sehar, and I emailed them and Debbie re. the outline plus the modified handout and new contract. 

- Contacted SCSN about account code for the internal transfer. Debbie is checking the numbers for the contract, but you forgot to put in the number of tickets we received so hopefully this doesn't get messed up!

- Ernest picked up CASS cheque and his copy of the contract

- Debbie wanted us to go take a look at the display stuff that Travelcuts uses (hanging display signs, wall displays, etc.) and to list what we think would be helpful for compass in case they decide to sell that stuff. I made an email to debbie and drafted it so that you can add stuff. If there is nothing to add then can you send it Deb please?

- I had to work the desk for megan h for 45 mins, so I did that and had to take all the change from green and exchange it with bills from red so that we can deposit the green till stuff to marn with no coin.


- transitioned all the leftover green tickets to red till since green isnt open anymore.

- Saved the speech outline on the desktop. Can you go over it then forward it to Debbie to see if she wants to add/change anything? It then needs to be emailed to Laura and Sehar so that they can go over it and make any changes to that AND to the handout PRIOR to their meeting on Thurs. Once Laura and Sehar add their input and approve it, we can print out 27 copies for the PTM meeting.