Thursday, April 12, 2012

Thursday (krystin)

-I talked to Debbie about what we want for the HSR poster this year, and she decided she wants to split it into a top and bottom half, top being blue and yellow and the HSR summer pass stuff, and the bottom being completely different colours about the summer attraction passes
     -we asked Pauline about how this whole website thing will affect our website address for putting it on posters and promo stuff, and she said she THINKS that msumcmaster.ca/compass will be best to use. I am floored that this is happening again... apparently end of August.
     -We noticed that Ontario Place is still on the summer flyers, which is no longer open, so I took it off of the computer version.
     -I sent Dave an email with what we were thinking for this poster and let him know that we haven't answered his banner email because we have to talk to Laura and Sehar still

Check out the email for details on what we told him.

-We got a voicemail complaint from a man named Aziz. He said that the night before the R2P soccer tournament, an emergency of some sort happened and the team was unable to get to Hamilton for the tournament. He stressed that the boys were really excited about it and they were bummed they could not go, but it was out of their control. He said they tried to contact the organizers that night and the next day to no avail, and when they recently got in contact with them, he was told that it was their responsibility and they could not give any of his money back for registration. I called him and let him know that we are not responsible for refunds and that that was up to the organizer, and he understood that but asked that we try to do something for him or at least tell them how to make things like this not happen in the future. He said he is happy at least getting something back because he knows it is for charity, but he does not think that it is fair that they do not have something in place for this. He asked that we talk to them and then call him back. I called Claire but she did not answer her phone, so I sent her an email. I just want to see what she has to say about it, whether it says something in the package about refunds, how to avoid this in the future, and what she thinks should be done to rectify it. I added a quick sentence to the contract and IC manual so that next year they know this was an issue and to discuss refunds etc. with the organizer next year. His phone number is 905-898-5877, but I asked Claire to call him back.

- Amanda finally emailed us back for the soc sci cheque and ticket pick up, she said she will be by today. MacReation picked up theirs yesterday, so once Amanda picks this one up we only have internal transfers and tickets left for pick up for Pangaea and QSCC formal.

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