Monday February 29th

By: Michelle

Today:
- Twitter and Facebook for MACgreen
- Twitter and Facebook for Rotaract
- Met with McMaster Indian Association
- Looked at pricing for iPad and stand


For you:
- Please put McMaster Indian Association tickets on sale first thing! The contract and tickets are in our top drawer... he came in at 4:20 so I couldn't do anything. They have sent us a poster, and an excel file of the sheet that needs to be filled out by the customer when a ticket is purchased. He will bring a hard copy of their poster and an FAQ sheet tomorrow.

Monday February 29

By Ozi:
- Replied Indian Association, the rep will come sometime today, she'll let us know when she can come in
- Sent Justin email about bulldog ticket arrangement
-Gave remaining stickers to CSR to put on coffee sleeve to take to union market...I think we are out of stickers and we still have a whole box of coffee sleeves unopened. The ones the sticker covers up to, il take down to union market.
- Gave Debbie her copy of contracts for poverty initiative and MacGreen
-Received and updated contract with the account number for MAC Green. they are an MSU service so will be internal transfer like we do for Campus events.
-Replied Stephanie from DeGroote, sent ticket agreement
- Replied Amandeep, sent ticket agreement too.
-Replied Zac he will come pick up cheque today or tomorrow
-Did website and online calendar for MacGreen conference


For you:
-Work on ic checklist for Mac Green
-Look into getting options and pricing for Ipad and stand for the table
-Standing  computerised displays/monitor

Friday February 26

By Ozi:

-Met Alex and accepted contracts for Mac Green, started checklist for it

-Activated Guest Rotaract Club back

-Edited com journal post to include instructions for Guest tickets

-Added guest to EOD
-Took of Whidden lecture slides
-Replied Justins email to clarify Bulldogs ticket arrangement
-Put bulldogs end of sale advert on powerpoint

For Monday
-Deal with Bulldogs ticket return if any issue
-finish ic checklist for MacGreen
-Finish checklist for style at Mac and Rotaract club if they send e-poster.

Friday February 26th

By: Michelle

Today:
- Took out the $60.00 rotaract club ticket from the RMS (the contract says that we don't have tickets so to avoid confusion I have removed it)
- Float sheet, E.O.D., commjournal
- Tweeted about Rotaract Club and Style at Mac
- Called Bulldogs and left our contact information, they aren't sure at the moment how that will work so someone is going to figure it out and let us know
- Tweeted and Facebook for Bulldogs
- Put rotaract tickets out on red and green

Thursday Feb 25

By Ozi;
-replied Jessica about cheque pick up
-emailed Zac to pick up cheque
-added thoughts to year in review.
-found some days that work for me (work times included) that I can meet with new ICs if it works for them and you. Wrote it down on my schedule in the pack of our 4 schedules
-Accepted and counted tickets for rotaract club, distributed contract and put in entry in RMS
-Accepted contract for LCD advert for mcmaster poverty initiative, put in payment (university acct charge and put up slide. emailed her scanned receipt and university acct form. Made copies for Debbie
-Emailed Sahil about sending e-copy of flyer for rotaract gala

For you:
-Advertise on all media including power point 'limited stock of Hamilton Bulldogs tickets left for sale for the 2015/2016 season at Compass'. Also see if we can do what we did for Mac Bulldog night with regards to writing names and they pick up ticket at willcall
-Call the number that was for Ryan and get contact of new person handling our account so they are informed about our agreement to return tickets by March 2nd.
-Finish checklist for Mac Rotaract gala and put ticket on sale. Tickets in our drawer (30).
-Give Debbie copy of LCD advert contract for poverty initiative

Thursday February 25th

By: Michelle

Today:
- Created the IC Year in Review document, it is saved on the desk top
- Clarified some info for McMaster Indian Association
- Confirmed Alex is meeting with you tomorrow at 12:30
- Started working on board prep for March


For you:
- Look over year in review document add/take away whatever you feel is necessary, maybe add a section for things we found difficult?

*The first meeting with all of the new and old IC and SS's isn't until March 8th, so the following dates will be when we meet. Please highlight on your schedule all available times from now until the end of March that you are available for meetings. See Debbie about this when you get in so that she can explain further.

Wednesday February 24

By Ozi:
- Replied Caitlin about advertising
-Replied Sahil
-Replied Alex, gave her our hours for thursday and friday
-Found some times that could potentially work for all 4 of us to meet. wrote it on your paper, its in your filing rack
-Updated upcoming Bulldogs games on website
- Updated website part for IC manual
-Made entry for Afrofest regular ticket bought by club member in EOD and RMS


For tomorrow:
-look over summer part of manual

Wednesday January 24th

By: Michelle

Today
- emailed style at Mac for their poster
- worked on IC manual
- Emailed Sahil, he was supposed to bring tickets for The Rotaract Gala at 10:30 but didn't come yet

For you:
- Update "Website 15-16" in the IC manual. It is saved under Compass --> 2015/2016--> Internal Coordinators --> IC Manual
- This is the last of the manual that needs updating (you could also look over the summer manual one since you were here for majority of the summer)

* I left a highlighted schedule of my availability to meet with the new IC's, please cross reference this with your own availability as well as both Sarah and Kristina to try and few good times where the 4 of us can meet. Maybe bring all schedules into Debbies office and get her to look with you!I left the schedules in your spot on the filling rack

Tuesday February 23rd

By: Michelle

Today:
- copied contracts and sent them to Al, I also attached the internal transfer page because some of the contracts didn't have fine $ amounts
- Got contract and poster from Sahil for McMaster Rotaract, called him for tickets, he came by the desk and tried to drop them off
- Sent him an email telling him to let us know when he is coming
- Met with Debbie and looked over schedules of incoming managers
- Met with Debbie RE revised WagJag contract

Tuesday February 23rd

By Ozi:
-Sent Brenda information for 2nd winner
-Replied Brandon about picking his prize
-Replied Anna and did fb post for SOCS survey
- Made photocopy of Charity ball for Al, need to do same for all other contracts we've had with them since january
-Replied McMaster Indian assoc abt selling tickets
-Restock tickets downstairs
-Looked at Reno poster gave feedback

For you:
-Make copies of completed contracts for Al for all events done this year with us. I did charity ball because he needed it urgently. see his email.
-Sahil and the others didnt respond, if they do set up meeting.
-Work on Ic manual, sorry didnt get a chance to do so today...hopefully tomorrow i can do a lot.

Monday February 22nd

By: Michelle


Today
- Met with Debbie to discuss next steps for us:  we need to finish IC manual and create a document of our year outlining troubles, ideas we didn't get to, things we would have done differently, etc.
- Emailed McMaster Pangaea about ticket sales
- Emailed MACgreen about ticket sales
- Created a mock RENO poster, printed it on the desk... provide feedback
- Emailed Brenda the information of Anas Abufardeh, the first winner of a $20.00 Megabus voucher
- Emailed Sahil information about selling tickets for a different club/event

For you:
- confirm meeting time with Sahil and others if they answer the emails
- Look over mock reno poster and provide feedback on changes and what not
- Work on IC manual (we should finish this by the end of the week)

Monday February 22

By Ozi:
-Took down appreciation week and trio d'argenta from powerpoint
- Did ic checklist for style at mac show and put tickets on sale.
- Replied Prannah, took  gift downstairs
-Replied Jessica about cheque pickup for Humanities formal. she will come today or tomorrow.
-Picked cheque for comedy of errors and messaged Zac, he will pick them up today or tomorrow
-Sent Fiyin and Sahil email about the cheque pick up from Afrofest ticket sales. we did rec up to a certain point.

For you:
-See unread emails
-See posts from last week
-See ic checklist for style at mac and work on it

Friday February 12

By Ozi:
-Replied Prannah and Anas. their gift is in our drawer.
-Met Fiyin, arranged ticket procedure for them to get money. Debbie said we didnt need to stop sales so i just balanced numbers and did cheque rec for sales up to yesterday and submitted to accounting, that way they get paid some money. Noted it on the contract. We will continue selling tickets.
- Updated bulldogs next games on event ticket page. Replied Debbie to confirm.
-Replied Ryan and forwarded email to Debbie so she is aware. He is leaving and we are getting a new rep. I don't know who yet, but the person will contact us.
-Restocked tickets downstairs for reading week
-Posted hours for reading week on fb/twitter, website and downstairs.
-accepted contract and tickets for Style at Mac, put them in safe. will go on sale when we return from break.

For Monday:
-continue work on sales checklist for style at mac

Thursday Feb 11

By Ozi:
-I picked the one person that showed as liking our page this week (on tuesday) yo win the prize pack so that at least we can have 1 winner from facebook. His name is Shaharyar Virani. I have messaged him to see if he wants the megabus and 1280 voucher.  He hasnt responded
- Responded to Brandon, hell pick his prize after reading week
-Did draw for other megabus and Greyhound. 1)Ana Abufardeh won 2nd megabus package, emailed the person but no response yet    2) Prannah Sothi won the 1st Greyhound package. Emailed him     3) Zhiroheng Wu won 2nd greyhound package
-Submitted our updated job descriptio to Debbie
-Replied Sarah about meeting for friday for style at mac tickets.

Thursday February 11th

By: Michelle

Today:
- Did the draws from Twitter
      Winner#1: Samira Malik (1280 giftcard and Cineplex) has been contacted, picking up from desk
      Winner #2: Sarah Hurgett (Bulldogs vouchers) has been contacted, hasn't replied yet
- Facebook draw wasn't working so I picked a name from the desk ballots for this draw
       Winner #3: Brandon Tam (1280 giftcard and Cineplex) has been contacted via phone and email,           told him to pick it up from the desk.
       Winner #4: Cassie Taylor (Bulldogs vouchers) PICKED UP.
- I have left all three packages down at the desk, I put together GO Transit bags with our goodies in them and the stuff from GO. The ones for your prizes are under the desk... in the bottom drawer where you keep your sweater are the two Greyohund prizes, the rest are in the top drawer.
- Posted in the comm journal for the staff to check ID when the prize winners come to get their prizes

Text me if you have any problems!

For You:

Prize Pack #1:
- Megabus Voucher ($20.00)- fill out the paper slip and make a note to tell them it will come to their email. Email Brenda their info.
- $10.00 TwelveEighty gift card
- Put all in GO Transit bag under the desk

Prize Pack #2:
- Megabus Voucher ($20.00)- fill out the paper slip and make a note to tell them it will come to their email. Email Brenda their info.
- Put in GO Transit bag under the desk

Prize Pack #3:
- $10.00 Greyhound bucks
- Greyhound hat
- Compass t-shirt
- in bottom drawer (you could put in GO Transit bag or give it as it is)

Prize Pack #4:
- $10.00 Greyhound bucks
- Greyhound hat
- Compass t-shirt
- in bottom drawer (you could put in GO Transit bag or give it as it is)

Wednesday February 10

By Ozi:
-Replied Sarah with times we can meet her. Shes not available on friday
- put items together for the ignite conference to give Debbbie on friday
50 hand sanitizer
50 lip balm
50 phone wallets
100 bottle opener key chain
100 buttons
250 banner pens
232flyers
-Printed float sheet and took some chocolates down.
-Posted in Com journal about valentine cineplex promo, twitted and fb posted it.

Wednesday February 10th

Today:
- Got chocolates from shoppers for customer appreciation week
- Gave change and receipt to Shawn

Timeline of Draws for Tomorrow:
- MORNING (9-11)
       I will do the Facebook and Twitter draws and contact the people at the end of my shift, package up the prizes and put the winners name on them so that they can pick them up at the desk
- AFTERNOON (2:30-4:30)
       Do the desk draws for the prizes (remember there are two separate Megabus tickets), contact the winners, prepare prizes with their names and bring them down to the desk so they can be picked up there
- Made up a form for prize pick ups

Tuesday February 9th

By: Michelle

Today
- Meeting with al, sandro, mike, and debbie re: WagJag
- Put up draws on FB, and Twitter
- PO for chocolates for customer appreciation week
-

Tuesday February 9

By Ozi:
-Replied Jamie, gave her our hours to pick up charity ball tickets. If during your shift, they are in the cupboard.
-Brought out other hot choc, they were in a box in the cupboard but like I said its not a lot. what do we do with the hand warmers seeing as we didnt have a very cold winter?
- Confirmed that CSRs are giving out hot choc and heart shaped nice  written things
-Returned Charity ball tickets
-Replied Linda from Pangea
- Posted on fb/twitter about our giveaways
-Changed my hours for tomorrow to 12-1pm and 3-4pm
-Here's my take on the draw packages: 1)I moved the 3rd 1280 gift card from pack 4 to pack 3 (desk). I feel there should more incentive for people coming to desk than twitter who might not even be our customers plus the first pack already has 1280 gift card and its twitter.

DRAWS

Prize Pack #1 (Date Night)- Twitter (retweet)
- $10.00 TwelveEighty gift card
- Pair of Ciniplex tickets

Prize Pack #2 (Date Night)- Facebook (like page and share)
- $10.00 TwelveEighty gift card
- Pair of Ciniplex tickets

Prize Pack #3 (Date Night)- DESK DRAW  
- Pair of Bulldogs Vouchers- $10.00 TwelveEighty gift card


Prize Pack #4 (Date Night)- Twitter (retweet)    
- Pair of Bulldogs Vouchers

Prize Pack #5 - DESK DRAW  
- $20.00 Megabus gift card

Prize Pack #6- DESK DRAW     
- $10.00 Greyhound bucks
- Compass t-shirt

Prize Pack #7- DESK DRAW  
- $10.00 Greyhound bucks
- Compass t-shirt

Monday February 8th

By: Michelle

Today:
- made ballots for ballot box and brought down to the desk
- cut out paper hearts for staff to write on to give to customers
- HOT CHOC is starting tomorrow until it runs out, then we will give out REG CHOC that I will pick up from shoppers tomorrow, we can start giving that out Wednesday
- PO for Ciniplex tickets, they are now in the drawer
- We already have Greyhound bucks so we won't get them from Mark, BUT we can use them. I brought up 4 x's $5.00, we can put them into pairs acting as a $10.00 gift card or get more!

For you:
- Ensure that the staff are giving out the hot chocolate along with the hearts with nice sayings
- Where is the other box of hot choc?? I could only find one box with 50 pouches inside!
- We need to split up the prizes and decide where each give away will be done.. this is what I was thinking... if you agree, make a post on
- If you agree with this breakdown then go ahead and post info about it online/at the desk! I will put the actual contests up on FB and Twitter (the posts that they actually have to like and share) because I will attach pictures of the prizes to them! But maybe make a Facebook post outlining some of the prizes so that people can keep an eye out and get excited!

Total Prizes to Giveaway
- $10.00 TwelveEighty gift card (3)
- Two pairs of Hamilton Bulldogs vouchers
- Two pairs of Ciniplex tickets
- $20.00 Megabus giftcard (1)
- $10.00 of Greyhound Bucks (2)
- Compass SWAG (could giveaway shirt/sweater?)
- GO Transit bags and swag

DRAWS

Prize Pack #1 (Date Night)- Twitter (retweet)
- $10.00 TwelveEighty gift card
- Pair of Ciniplex tickets

Prize Pack #2 (Date Night)- Facebook (like page and share)
- $10.00 TwelveEighty gift card
- Pair of Ciniplex tickets

Prize Pack #3 (Date Night)- DESK DRAW
- Pair of Bulldogs Vouchers

Prize Pack #4 (Date Night)- Twitter (retweet)
- Pair of Bulldogs Vouchers
- $10.00 TwelveEighty gift card

Prize Pack #5 - DESK DRAW
- $20.00 Megabus gift card

Prize Pack #6- DESK DRAW
- $10.00 Greyhound bucks
- Compass t-shirt

Prize Pack #7- DESK DRAW
- $10.00 Greyhound bucks
- Compass t-shirt

*We can include general Compass swag (lip chap, phone wallet, hand sanitizer, bottle opener) in all, and package a few in the GO Transit bags.

Monday February 8th

By Ozi:
-Put in entry for Afrofest regular. Deactivated early bird from RMS and did account to balance sale of early bird. Everything is accounted for great!
- Replied Sarah from style at Mac. We will meet Feb12 to prepare for ticket sale starting the 22nd. She will confirm time with us
- Replied Jamie about charity ball ticket return
- Emailed Fiyin and Sahil Afrofest ticket sale update.
-Took off Humanities formal from powerpoint, website, float sheet and EOD
- Put up whidden hall slides on powerpoint
- Changed slide to say only regular for Afrofest. Added notice to calendar and website too. Posted in Com journal about update and tweeted.
-Got bulldogs voucher for our giveaway...its in our drawer
-Emailed Jessica about cheque pick up for humanities formal. she will respond with what time she can make it. Cheque is in our drawer
-Removed halloween decorations from raffle box and emptied if of last years raffle entries

For you:
-see reply from Mark about Greyhound bucks
-do compas appreciation week stuff, get cineplex passes and chocolate if possible
-prepare additional paper for raffle

Friday February 5th

By: Michelle

Today:
- Made a FB post about customer appreciation week
- Made a customer customer appreciation logo
- Dealt with an issue regarding PRESTO at the desk
- Worked on IC manual

Thursday February 4

By Ozi:
-Replied Autumn's email
-Accepted and printed contract for whidden hall series. Processed payments, downloaded slides and dispersed copies of contract. Added dates to calendar and sent Louise receipt and copy of contract.
-Corrected and submitted Charity ball internal transfer
-Started putting things together for Inspire conference
-Emailed Jamie about picking up unsold Charity ball tickets

For you:
-see meeting from Debbie for wagjag follow up

Wednesday February

By Ozi:
-finished and submitted comedy of errors
-corrected and gave charity ball internal transfer to Debbie to sign. she left early so will submit tomorrow
-Checked through list for customer giveaway package
-Will collect bulldogs voucher on friday after work as Ryan was leaving at 5 today.
-With the Cineplex passes are we just 'buying' from the ones we have?
-Created sheet to write down winners name and contact for the megabus voucher. It's in envelop with 1280 voucher
-Did customers appreciation week slide for powerpoint
-Replied Louise from Department of classiscs

Wednesday February 3rd

By: Michelle

Today:
- Emailed Mark from Greyhound to see if he was still wanting to participate in customer appreciation week
- Got stuff ready for the board
- Did the board
- Brainstormed marketing tools for new desk

For you:
- Debbie just gave me back the contracts for Comedy of Errors and Charity Ball at the end of my shift, so I put them in your basket to finish
- Gather the things for the prize packs for customer appreciation week (maybe we can do Ciniplex as a separate raffle as like a date night idea or something?)
- Prepare for customer appreciaton week, we will be in interviews tomorrow and Friday so time will be limited

Tuesday February 2nd

By: Michelle

Today
- Met with WagJag, Debbie and others
- Gave Charity Ball and Comedy of Errors to Debbie to look over
- Got stuff ready for board, will do that tomorrow...

Tuesday February 2nd

By Ozi:
-Looked over job description, left comments...I agreed with most things you checked, just 1 or 2 comments. Where is the change to go, do I just reprint the edited version?
-Printed and attached Fiyins authorization for Sahil to get ticket updates for Afrofest tickets
-Looked over your plans on purple paper, left comments
-Redid comedy of errors cheq rec. Debbie said something was still off with yersterdays own, i think it may just have been your subtraction so no big deal. its on the desk, she said you both will look it over.
-Did contract rec and internal transfer for charity ball. Give Debbie and you both might have to check on that because there were issues with tickets but I did according to what we physically had.

Fo Roy:
-Finish Charity ball and submit comedy of errors cheq rec
-Do board downstairs thanks! I love you for this!
-continue updating IC manual

Monday February 1st

By: Michelle

Today:
- did humanities formal cheque rec
- did Comedy of Errors cheque rec- Debbie has it right now, I had to re-do it
- drew up some ideas for promo for the temp. desk

For you:
- Charity Ball cheque rec
- February board (I can do this if you want hehe)
- look at email from Debbie re: marketing ideas for new desk
- look at my drawings for posters/thoughts on temp. desk advert (see purple papers)

List of things for us to do:
- Update IC manual by February 29th
- Update OPS manual of anything that pertains to IC stuff
- Update job description from MSU website

Monday Feb 1st

By Ozi:
-Took down encephaloma and charity ball slide from powerpoint
-Put up trio d'argenta slide
-Did fb/twitter for Afrofest
-Replied Zac. Cheque isnt ready yet, checked with accounting today.
-Counted unsold charity ball tix, tried to balance things out...1 ticket is uncounted for. Inactivated entry in RMS, removed from website, tickets are in the standing cupboard, you can recount it to confirm
-Updated contract for humanities formal. 3 tickets are unaccounted for. inactivated entry in RMS
-Tweeted about customers appreciation

For you:
-See email from Henry...not too sure what that means.
-Work with Debbie and see if we can find the issues regarding the humanities formal and charity ball tickets, see my sticky note regarding charity ball on the contract.
-Do cheq rec / internal transfer for them if everything is figured out