By Ozi
-confirmed with Hooria, our coffee sleeves are enough, it was just an issue of maybe a new employee not seeing the date on the box, has been rectified since then.
-Finalized schedule for the next 2 weeks
-Re-stocked most tickets on both green and red till
-Sent Al ticket count update for Homecoming concert
Thursday, September 17, 2015
Wednesday, September 16, 2015
September 16th
By Ozi
-Added slide for our closure on Sept 19th
-Price for VIIIFest $20 on powerpoint
-Updated phone message for saturday closure
-Emailed Brenda about a megabus Ticket that needed voiding
-Added slide for our closure on Sept 19th
-Price for VIIIFest $20 on powerpoint
-Updated phone message for saturday closure
-Emailed Brenda about a megabus Ticket that needed voiding
Wednesday September 16th
Hi Ozi,
Today:
- This morning I was mostly working on dealing with the Moneris machine (red) that we are having trouble with. I spoke with Moneris and someone is coming in to fix it.
- I emailed Greyhound, Megabus, and GO Transit about potential giveaways for the homecoming expo.
- I also updated the website with the changed ticket price for VIII fest per Joshua's request. I will print the email and attach it to our current contract in our binder upstairs.
- Email Mark and Melanie the ticket updates
- Confirm with UM that our sleeves are out- I went there this morning and none of our sleeves were in the baskets. I called Shaina (the assistant manager) and the sleeves are now out! She is going to send an update as to how many we have left/if we need to bring more over.
For you to do today that I didn't finish:
- Update powerpoint with closure for Saturday September 19th (because of training)
- Update powerpoint with the changed price for VIII fest (now $20.00)
- Update phone message for closure on Saturday - this can be a temporary message that can become erased at a set date and time. I will ask Alessia to do this as it is for the desk downstairs (ex. 21000) not out phone. Check with her if this needs to be done.
Have a good shift :)
- Michelle
Today:
- This morning I was mostly working on dealing with the Moneris machine (red) that we are having trouble with. I spoke with Moneris and someone is coming in to fix it.
- I emailed Greyhound, Megabus, and GO Transit about potential giveaways for the homecoming expo.
- I also updated the website with the changed ticket price for VIII fest per Joshua's request. I will print the email and attach it to our current contract in our binder upstairs.
- Email Mark and Melanie the ticket updates
- Confirm with UM that our sleeves are out- I went there this morning and none of our sleeves were in the baskets. I called Shaina (the assistant manager) and the sleeves are now out! She is going to send an update as to how many we have left/if we need to bring more over.
For you to do today that I didn't finish:
- Update powerpoint with closure for Saturday September 19th (because of training)
- Update powerpoint with the changed price for VIII fest (now $20.00)
- Update phone message for closure on Saturday - this can be a temporary message that can become erased at a set date and time. I will ask Alessia to do this as it is for the desk downstairs (ex. 21000) not out phone. Check with her if this needs to be done.
Have a good shift :)
- Michelle
Tuesday, September 15, 2015
Things to Remember for Training
By: Michelle
The following are some items that I would like to touch upon during training:
1. Counting tickets: ensure that you are counting all tickets in the bag and correctly documenting the amounts on the float sheet. When you run low on tickets, contact an IC, or SS to bring you more. Do so before you completely run out. DO NOT swap tickets between green and red. The tickets for each till are to stay separate.
2. PRESTO: the PRESTO cards are counted in the final rec for the day for reds till only. When working red you can still count the total cards at the beginning and end of your shift but as PRESTO cards are added throughout the day you will not be documenting this on your float sheet. This will be documented on red's float sheet only.
3. Adding tickets: whenever an IC or SS adds tickets to your float sheet they will write the amount that they have given you and initial beside said amount. Only managers can add tickets to your float sheet and ticket binder. You will confirm the ticket amount given to you and then input them into your binder.
4. HSR bus pass replacement: Compass will be re-issuing the HSR bus passes.
The following are some items that I would like to touch upon during training:
1. Counting tickets: ensure that you are counting all tickets in the bag and correctly documenting the amounts on the float sheet. When you run low on tickets, contact an IC, or SS to bring you more. Do so before you completely run out. DO NOT swap tickets between green and red. The tickets for each till are to stay separate.
2. PRESTO: the PRESTO cards are counted in the final rec for the day for reds till only. When working red you can still count the total cards at the beginning and end of your shift but as PRESTO cards are added throughout the day you will not be documenting this on your float sheet. This will be documented on red's float sheet only.
3. Adding tickets: whenever an IC or SS adds tickets to your float sheet they will write the amount that they have given you and initial beside said amount. Only managers can add tickets to your float sheet and ticket binder. You will confirm the ticket amount given to you and then input them into your binder.
4. HSR bus pass replacement: Compass will be re-issuing the HSR bus passes.
September 15th
By Ozi
-Updated and printed float sheets
-Put up post about non-expiry of presto cards downstairs and in GO board by water dispenser
-Updated price for VIII Fest in Store Ops
-Sent follow up email to Dave about pocket map invoice
-Replied the Ph.D office people and left the 15 Presto guides with a note at the desk for them.
-Sent 2015 contract for MSSS formal
-Got info about spotlight boards. There are 35 boards all together.
-Updated website and calendar for Homecoming concert tickets. Found out how to work around the table format yaay! :)
-Updated and printed float sheets
-Put up post about non-expiry of presto cards downstairs and in GO board by water dispenser
-Updated price for VIII Fest in Store Ops
-Sent follow up email to Dave about pocket map invoice
-Replied the Ph.D office people and left the 15 Presto guides with a note at the desk for them.
-Sent 2015 contract for MSSS formal
-Got info about spotlight boards. There are 35 boards all together.
-Updated website and calendar for Homecoming concert tickets. Found out how to work around the table format yaay! :)
Monday, September 14, 2015
September 14th
By Ozi
-Did rec for home opener tickets
-Collected and counted tickets for homecoming concert for students and guests
-Changed display board downstairs
-Put up notice downstairs of homecoming package coming soon.
-Emailed Al to ask for poster
-Updated website to reflect Homecoming game
-Did rec for home opener tickets
-Collected and counted tickets for homecoming concert for students and guests
-Changed display board downstairs
-Put up notice downstairs of homecoming package coming soon.
-Emailed Al to ask for poster
-Updated website to reflect Homecoming game
Friday, September 11, 2015
Friday September 11th
Hi Ozi!
A few things are going on this afternoon. I reviewed the contract from Al for the homecoming concert and ticket packages. Everything looks great! He will be dropping the tickets off some time on Monday morning. The contract in the email currently says that there are 100 guest tickets being given to us, but when I spoke with him on the phone he said he would be giving us 200. He will indicate this on a signed contract when he brings the tickets over.
These tickets are to go on sale for Tuesday morning!
I received tickets for homecoming today (1000) are in the safe and I double counted them, they are all there! I am going to post on FB, Twitter, and the PowerPoint today about them being available for Monday.
I will also post about the concert and package deal being available on Tuesday on all of those mediums as well.
When you come in on Monday can you please update the website under event tickets for Homecoming, and for Campus Events (the concert, and package) but DO NOT in any way release who the performer of the concert is! This is a secret and will be released by Campus Events.
A few things are going on this afternoon. I reviewed the contract from Al for the homecoming concert and ticket packages. Everything looks great! He will be dropping the tickets off some time on Monday morning. The contract in the email currently says that there are 100 guest tickets being given to us, but when I spoke with him on the phone he said he would be giving us 200. He will indicate this on a signed contract when he brings the tickets over.
These tickets are to go on sale for Tuesday morning!
I received tickets for homecoming today (1000) are in the safe and I double counted them, they are all there! I am going to post on FB, Twitter, and the PowerPoint today about them being available for Monday.
I will also post about the concert and package deal being available on Tuesday on all of those mediums as well.
When you come in on Monday can you please update the website under event tickets for Homecoming, and for Campus Events (the concert, and package) but DO NOT in any way release who the performer of the concert is! This is a secret and will be released by Campus Events.
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