Tuesday, January 31, 2017

Things I did 

Emails

- continued where you left off (started going through and deleting past emails)

- Saving ones we need on our desktop in PDF form ('Saved Emails' folder)

IC Manual 

- added some stickies to places that need to be updated or to add things 

Floor Banner:

- Worked on making a design for it to update the old one we had
- See bottom of post and let me know if I am forgetting anything or if you don't like anything (constructive criticism is necessary to make it what we need) :) 

Rez Life:

- Contacted them to get some stuff on their boards or something to make first years more aware of Compass and what we have to offer

Arkells:

- Pulled the tickets as Al is going to pick them up

Things To Do 

Arkells:

- Do up a cheque requisition for the 105 tickets we sold 

- Recount the tickets (middle locked drawer) BEFORE AL PICKS THEM UP

- Pulled the rest as Al is going to pick them up

Charity Ball tickets:

- We need to do a recount

- Go into the bottom locked drawer and do a count through

- Debbie said numbers were off

SmartTV:

- Try to connect to internet using:

http://www.mcmaster.ca/uts/network/wireless/ 

Sarah

January 31, 2017

Things I did 

CPR

- emailed Caberry, their cheque is ready to be picked up 

SOTA

- emailed Alicia for electronic posters 

SHWAT

- Yishan came by, they ran out of hot chocolate last week so I restocked downstairs 

Emails

- started going through and deleting past emails (see email transfer below) 

IC Manual 

- added some stickies to places that need to be updated or to add things 

Things To Do 

Student Rec Night

- email about it, check it out, I went last year and it was fun so I think we should all go this year! 

Email Transfer

-we are transferring our email from outlook to Microsoft over the reading week so we should go through and make sure we clean it and save anything in there that we may need because things could get lost when transferring over

IC Manual

- Debbie wants this done by end of February, so keep editing :) 

Monday January 30, 2017

Things I did

Donation Box 
- Brought up and counted (should be entered into tomorrows deposit)
- Did up a cheque req. for the MSA for the donations (so all is recorded properly) and it has been signed and entered into the accounting office for processing

SOTA 
- post the comm journal post in the Facebook group

Macbeth:
- Pulled old tickets from folder and placed in our middle locked drawer to return when cheque and other shows are complete
- Made past show times inactive in RMS and recorded sales on contract

Job Questionnaire:
- I also edited this and it is now complete

Things to Do 

SOTA
- advertise once we get electronic copies of poster (still haven't received this)

Sarah

Monday January 30, 2017

Things I did

SOTA
- put out concert 2 tickets 
- put in RMS 
- posted in comm journal 

Slides 
- updated TV and Ipads removed old tickets 

Humanities Formal 
- copied and distributed completed contracts and cheq req 
- wait for cheque to be ready and email Sadaf for pick up (her copy of contract is in second drawer) 

Transit
- filled the folders under the transit boards with pamphlets and schedules
- threw out a lot of out-dated schedules 


Things to Do 

SOTA
- advertise once we get electronic copies of poster 
- post the comm journal post in the facebook group

Donation Box 
- wasn't sure about this so I left it for you to take care of if you don't mind
- they also sent an email about a video, left unread for you to look at 

Kristina 

Friday, January, 27, 2017

Things I did 

Charity Ball
- Did new internal transfer and handed off to Debbie to look over

SOTA 
- pulled tickets and counted
- they picked up the remaining tickets (discussed payment info, she is going to email whether concerts will be on one cheque or separate)
- she will be sending new graphics next week for the second concert
- removed from website and RMS

 Caught up 
- read through emails, both comm journals, and ticket binders to catch up on what I've missed
- will maybe ask questions if things come up but looks good for the most part!
- thank you again for being great and holding down the fort!

Humanities Formal 
- submitted rec
- need to distribute 

Things To Do:

SOTA
- concert 2 to be put out on Monday

Friday, January 27:

Things I did

Humanities Formal:
- Began reconciliation as they are sold out
- BUT there is one missing ticket or input mistake (do not process cheque request until this is sorted)
- Removed from RMS
- Updated whiteboard to say SOLD OUT

Charity Ball:
- Al asked me to pull them this morning (659 sold)
- Began reconciliation
- Removed from RMS
- Updated whiteboard to say SOLD OUT
- Removed tickets from safe and pelican drawers (locked in our drawers now)

Powerpoint:
- Updated with Macbeth and Winter Reading Week hours

Website
- Updated calendar
- Updated ticket page

Things to do 

KRISTINA READ ASAP: SOTA Tickets:
- They are stopping by between 2:30-4:30 to pick up the SOTA tickets!
- COLLECT THESE RIGHT AT THE BEGINNING OF YOUR SHIFT AND BRING UPSTAIRS!!!!!!!
- Remove from website when collected!

Charity Ball:
- Began internal transfer but emailed to Debbie to see what our commission is (due to HST; if we pull that out in our commission or at the end)
- Talk to Debbie about this then work on completing the Internal Transfer if you can (it is sitting in our internal transfer folder in our shared folder)



Sarah

Thursday, January 26:

Things I did

Charity Ball:
- Stocked up both tills on these tickets for last minute purchases

Our Fold Out Table:
- This is broken apparently!
- Found out from last nights SWHATchocolate (which is on Wednesday's now 6-7)

Powerpoints:
- Updated these again (removed Orphan Sponsorship slide since they only get 1 week free)

Whiteboards:
- Updated these 
- Got rid of January monthly HSR passes and added Macbeth
- Behind the Charity Ball board Partow made an Arkells board (to be changed to this on Saturday)
- Humanities formal one needs to be changed to say SOLD OUT when we do sell out (20 tickets left now)

Things to know:

Cupcakes from Westdale:
- Debbie has to check with John to be approved to do this so do not respond to their email until we get a 'go-ahead'
- If so it will be $2.50 per cupcake remit $1.50 (they can drop them off Monday and Wednesday the week of Valentine's Day
- We can talk more about this when we run into one another
- (exciting though, nonetheless)!

Desk Calendar:
- Put all important things that need to be done on there 
- Check this during each shift :)

Emails:
- Flagged all things that you should read up on to stay in the loop
- Please leave the banner email and cupcake email unread so I remember to respond once things are decided :)

Job Shadowing:
- CSRs may contact us directly to shadow us during our shifts
- Schedule a time for them to do so during one of your work shifts (30 minute shadowing)
- They will not be paid for this
- Do not show them extensive detail just a really broad outline

Things to do 

Humanities Formal:
- Email them ticket update on the daily @ the end of every shift!!*

Charity Ball:
- Email Al ticket sales number in the morning and afternoon Fri
- I will email him at 10
- Can you email him at the end of your shift tomorrow please? :) 

New Floor Banner:
- Kristina check email from Debbie/Underground and we will discuss any design updates or anything
- Also discuss if we need a new window banner

Whiteboards:
- Behind the Charity Ball board Partow made an Arkells board (to be changed to this on Saturday)

- Humanities formal one needs to be changed to say SOLD OUT when we do sell out (20 tickets left now)

Sarah

Wednesday, January 25:

Things I did

External Outreach:
- Contacted local companies to try and gain products for Valentines Day give-away
       - Walker's chocolates
       - Westdale cupcakes
       - Westdale flourist
       - Edna Miller Flowers & Gifts
       - Jean's flower shop
       - Weil's Westdale bakery
       - Sweet Paradise Bakery
       - Forrats Chocolats
       - Beanermunky Chocolates
       - Kuma's candy
       - Candi Werx
- Wait for responses
- Upon responses reply using something like this and attach a ticket agreement form:

Shannon, Thank you for getting back to us so quickly! We are looking to sell your product at Compass Information Centre in the spirit of Valentine's Day for an entire week (or longer if you wish). For example, we would sell your product for your given price, but make x amount of dollars in turn (ex. you priced the item at $5.00, we would make $1.00 off of that item). This way you can get your company name and products out to the student population in a prime student location, while we do the sales work for you. For display we would need a table sign and any products that you feel would be best for us to sell. Signs or notes are necessary to be posted if there are any allergen alerts. Attached is an agreement form for you to look at, should you choose to sell your products at Compass for Valentine's week. If you go ahead with this agreement form you should note that you get a free 1 week advertising use on our LCD TV screen and on both of our IPADS to display any electronic poster for your company! Additional reasons why you should use Compass: ·         COMPASS sells your tickets/products through us and we will advertise your event/product on our main bulletin board at the desk, our LCD display screen and Ipads (located in the student centre), our frequently-visited website, and more! ·         COMPASS is located in MUSC which is central and familiar to students, staff and faculty. ·         COMPASS hours of operation are 8am-8:00pm M-F and 11am-3pm Sat which means students are given various different opportunities to come and purchase tickets/products at their convenience (Academic term). Summer and Exam hours vary. ·         COMPASS accepts cash, debit, credit (VISA, M/C & Amex) so you can rest assured that your money is safe! ·         COMPASS does all the work so you don’t have to and at a minimal admin cost from overall ticket sales*  If you have any questions or concerns please do not hesitate to contact us at any time! Best Regards, Kristina Epifano & Sarah Mayes...

Measure the Desk:

- Measured Compass bulk head and west side for Debbie 
- Waiting for Sarah C take photos of the desk for Debbie (send to Debbie once received)

Cross-promo Outreach:
- Contacted clubs to see if they would like to do a raffle or anything at Compass this term

New Banner:
- Emailed underground to check prices for new floor banner
- $250.00 will talk to Debbie about this

February Staff Meeting:
-Cancelled (management meeting still on)

Things to do 

Humanities Formal:
- Email them ticket update on the daily @ the end of every shift!!*************

Charity Ball:
- Email them ticket update every day @ the end of the last shift this week!!!*************

Debbie - Promo Push Request:
- Do promo push on a weekly basis for our constant products (i.e. nowPrepay, Greyhound, Cineplex...)
- Just as a reminder to the public of what we offer
- I wrote the below on our calendar for reminders
- Every week switch up what we promote:
          - Week of Jan 23 - NowPrepay
          - Week of Jan 30 - Greyhound
          - FEB 1 - HSR MONTHLY
          - Week of Feb 6 - Megabus
          - Week of Feb 13 - Cineplex
          - Week of Feb 20 - CityPass
          - Week of Feb 27 - NowPrepay
          - MARCH 1 - HSR MONTHLY
          - Week of March 6 - Greyhound
          - Week of March 13 - Megabus
          - Week of March 20 - Cineplex
          - Week of March 27 - CityPass
          - April 1 - HSR MONTHLY
          - Week of April 3 - NowPrepay
          - Week of April 10 - Greyhound
          - Week of April 17 - Megabus
          - Week of April 24 - Cineplex

Sarah

Tuesday, January 24:

Things I did

Macbeth:
-Received tickets Monday (was sick and could not count or set them up)
-Counted and put out to start selling
-All of checklist is completed

Powerpoint:
- Updated with Macbeth and Winter Reading Week hours

Website
- Updated calendar
- Updated ticket page

Things to do 

Humanities Formal:
- Email them ticket update on the daily @ the end of every shift!!*************

Sarah

Kristina - IMPORTANT TO READ!

UPDATES - CHANGES TO CSR CommJournal/Facebook:

CSR CommJournal
- Use master formal to present ticket information (having the same format will make it easier to read and gather information)
- Green highlight on title of ticket only (no other colour)

Facebook:
- Used for staff shift changes and planning staff outings
- Photo album to be used to post photos of current tickets we are selling AND comment an image of comm journal post correlated to that ticket
*Update ticket checklist to add this step

Wednesday, January 18, 2017 - Thursday, January 19:

Things I did

Meetings:
1) Macbeth Meeting:
          - Will get tickets Friday or Monday
          -40-50 tickets per show
2) Management Meeting
          -Going over plan for tonight's staff meeting (planned it out)
3) Staff Meeting
          -Polls on facebook to make decision
          -Another meeting to be scheduled for those who could not make it

Compass Desk (Up and Downstairs):
- Organized cords and decluttered

Faculty Formal:
- Emailed all faculties about selling formal tickets through us

Job Descriptions:
- Typed up and completed
- To look over tomorrow with Debie

Things to do 

Humanities Formal:
- Email them ticket update on the daily @ the end of every shift!!*************

Compass Staff Meeting:
- Add all notes to bring up to staff during the meeting

Sarah

Monday, January 16, 2017 - Tuesday, January 17:

Things I did


Bulletin Board
- Updated with all tickets being sold

Whiteboard
- Got rid of old information and added new
- Attached new paper 'roll' onto one of the whiteboards and got rid of the old one

Reconciliation
- Reconciled Bulldogs Mac Night
- Reconciled Jan CPR Course

Orphan Sponsorship Program Meeting:
- Donation box up
- Informational paper added beside it (count down days)

Job Description:
- Completed and handed in

Ticket Contract Binder:
- Printed off all CommJournal posts and attached it to the contracts in case of the event of a power surge or something

Bulldogs Mix-Up:
- Contacting Justin to sort out mix-up and what we will be remitted

Things to do 

Humanities Formal:
- Email them ticket update on the daily @ the end of every shift!!*************

Compass Staff Meeting:
- Add all notes to bring up to staff during the meeting

Sarah

Friday January 13, 2017 

Things I did

Mac Night 
- Debbie wanted to extend sales to about 4:30 and have the sheets in to Justin by 5 (I am in until 6 on a green shift down stairs so I can send them in if Justin accepts this)
- Emailed Justin to see if he would be okay with us extending this (he is cool with this)

Paint Party:
- Emailed Al to pick up  tickets, contract and all old contracts in the drawer
- Listed times for him to come meet us up here

Humanities Formal:
- FAQ, poster and contract received via email (contracts distributed)
- Debbie and our copy of the contract must be signed by them when they come to drop tickets off today (already printed copies so they will need to be signed separately)
- Informed them of when we will be in today to drop off the tickets

Orphan Sponsorship Program Meeting:
- Sending slides Sunday
- Will email me with any questions (please leave these emails for me as I am dealing with them all of next week) :) 
- Donation box will be dropped off to me Monday to put on display
- Posted to CSR's about this

Bulletin Board:
-Updated it a bit (kept wintry vibe since it is still winter)

Things to do 

Humanities Formal:
- Need to go through checklist to be done and ready for ticket sales for Monday
- Check email to see if Sadaf approved us to begin posting on social media today

City Pass:
- Update Boston/Philly links that were sent via email

Job Description:
- You and I need to go through this when you are in today! (needs to be completed before your shift is done)

Bulldogs Mac Night:
- Send all (and any new sheets to Justin for him to get tickets to the box office)

CPR Course:
- Send updated spreadsheet found in MSU Share --> DEPARTS --> Compass --> Jan CPR Course Sign-Up Sheet to Caberry
- Inform CSR's that sales are done as of 4:30 PM

Sarah